Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
21,457 questions
Azure portal is completely broken
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 73%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
James Wright
0
Reputation points
Whenever I load up the azure portal, I can view the home screen, but I cannot click on anything. On inspect element I am getting this in the console:
I have tried clearing my local storage, cookies etc, and this occurs on multiple devices.
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 27%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Raja Pothuraju 5,580 Reputation points Microsoft Vendor2024-09-05T20:22:12.2566667+00:00 Hello @James Wright,
Thank you for posting your query on Microsoft Q&A.
From your description, it seems you're encountering issues with the Azure Portal. While you're able to log in, you're unable to click on anything on the home screen.
Based on the attached screenshot, I see the error "MsPortalFx.Errors.error," which appears to be related to a timeout issue from the HUBSEXTENSION in the datacenters. I'd like to connect with you offline to gather more details and work with my internal team to investigate this issue.
Here are my contact details: Please send an email to 'AzCommunity@microsoft.com' with the subject line "Attn: Pothurajur" and include a link to this thread in the email body.
We can connect offline to discuss further.
Thanks,
Raja Pothuraju. -
Raja Pothuraju 5,580 Reputation points Microsoft Vendor
2024-09-09T20:26:20.89+00:00 Hello @James Wright,
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
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Raja Pothuraju 5,580 Reputation points Microsoft Vendor
2024-09-12T21:06:22.44+00:00 Hello @James Wright,
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
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