Azure OpenAi WebApp Deploy Failed

Question

Azure OpenAi WebApp Deploy Failed

Kelvin Shee 95

Hi Guys,

I need help on AzureOpen AI.

is a Azure Template have issue ? I not able to deploy to webapp.

how I can solve it ? thanks a lot

User's image

Error :

Web App deployment failed InvalidTemplate: Deployment template validation failed: 'The value for the template parameter 'azureOpenAIEmbeddingEndpoint' at line '1' and column '5121' is not provided. Please see https://aka.ms/arm-create-parameter-file for usage details.'. Trace ID : 7c8d0360-9776-47b5-9e5a-769433fc4786Service request ID : 714a6632-115b-4905-bb9d-897077f3beb1

User's image

navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-04T09:15:36.4333333+00:00

@Kelvin Shee Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

.

Could you please to deploy as webapp from the Legacy Azure Open Ai Studio and check if that also fails ?

.

Awaiting your reply.
Calvin Jose Rita Antony (SX/BSV-TC3) 10 Reputation points

2024-09-04T10:37:44.3533333+00:00
Hi. I am facing the same issue. Support would be much appreciated.

Tried using new Azure Open AI UI and Old Interface

Model, Resource Group, Web App all deployed in the same Region (West US) as referred in this ticket https://github.com/microsoft/sample-app-aoai-chatGPT/issues/1071

The resource group, Open AI resource, Model deployment all are started afresh.

Even after that the same error appears.

"Web App deployment failed

InvalidTemplate: Deployment template validation failed: 'The value for the template parameter 'azureOpenAIEmbeddingEndpoint' at line '1' and column '6257' is not provided. Please see https://aka.ms/arm-create-parameter-file for usage details.'.

Trace ID : e008327a-6e0a-4e40-9ece-3b76f7e903c5

Service request ID : b6f66654-2ef2-4045-a06e-540f8ad28204"
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-04T10:52:40.1866667+00:00

@Calvin Jose Rita Antony (SX/BSV-TC3) @Kelvin Shee I am checking this internally and I will check the internal logs and get back once I have an update.
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-04T10:56:15.1666667+00:00
@Calvin Jose Rita Antony (SX/BSV-TC3) Please share the below details for now:

Could you please share the Azure OpenAI resource uri in below format ? /subscriptions/XXXXX/resourceGroups/XXXX/providers/Microsoft.CognitiveServices/accounts/XXXX

Time of the issue in UTC.
Calvin Jose Rita Antony (SX/BSV-TC3) 10 Reputation points

2024-09-04T11:02:56.61+00:00

/subscriptions/0e5d4671-53c9-48e3-9b6a-437f32a9b333/resourceGroups/cg-azure-rg/providers/Microsoft.CognitiveServices/accounts/cj-azure-openai&tid=6e50f04c-22d7-4b8e-8fa2-08f577dfa5aa&deploymentId=/subscriptions/0e5d4671-53c9-48e3-9b6a-437f32a9b333/resourceGroups/cg-azure-rg/providers/Microsoft.CognitiveServices/accounts/cj-azure-openai/deployments/ecommercerag

UTC time 11.02AM
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-04T11:14:40.1633333+00:00

@Calvin Jose Rita Antony (SX/BSV-TC3) Could you please collect a HAR traces and rename it to .txt and then attach it here ?
Calvin Jose Rita Antony (SX/BSV-TC3) 10 Reputation points

2024-09-04T11:26:51.9666667+00:00

Attached the file as requested
Calvin Jose Rita Antony (SX/BSV-TC3) 10 Reputation points

2024-09-04T11:40:25.49+00:00

Observed in another subscription that the deployments with GPT 3.5 Turbo + an embedding model (embedding-ada-002) are being deployed without any issues. Had deployed web apps with vector embeddings prior to this and have removed them. Right now there are not deployments in app-services resource. I created a new resource group and started all from scratch. Could the references to those earlier deployments are the root cause ?
Kari Marttinen 0 Reputation points

2024-09-04T12:14:34.7433333+00:00

I have a same problem. So I follow up any solutions that might solve the problem.
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-04T13:17:05.4433333+00:00

@Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3) @Kelvin Shee I have involved the Product Owners in the background and they are looking into this. I will get back once I get an update from them.
Dan Alexander 21 Reputation points

2024-09-04T18:41:25.3166667+00:00

Having this same issue, US East 2 deploying Web App.

Also reported here: https://github.com/microsoft/sample-app-aoai-chatGPT/issues/1071
Dan Alexander 21 Reputation points

2024-09-04T18:42:05.89+00:00

Having the same issue US East 2 trying to deploy web app.

Reported also here: https://github.com/microsoft/sample-app-aoai-chatGPT/issues/1071
John Petersen 5 Reputation points

2024-09-04T19:47:39.5433333+00:00

Same problem - Sweden Central..
ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ 10 Reputation points

2024-09-04T20:46:03.4+00:00

Same problem here. Sweden central.
Web App deployment failed InvalidTemplate: Deployment template validation failed: 'The value for the template parameter 'azureOpenAIEmbeddingEndpoint' at line '1' and column '5103' is not provided. Please see https://aka.ms/arm-create-parameter-file for usage details.'. Trace ID : b927e27a-b860-485b-bbb6-4c661ec00b6f
Scott Countryman 5 Reputation points

2024-09-04T21:21:14.2266667+00:00

I'm having the exact same issue with the RG and all resources in East US. I've tried Azure AI Studio, Azure OpenAI (current UI), and Azure OpenAI (legacy UI). All fail in the same way. Really need this addresses as I have to give a demo in a couple of days. Thx!
Scott Countryman 5 Reputation points

2024-09-04T21:46:25.8466667+00:00

Same issue with RG and all related resources in East US. Tried Azure AI Studio, OpenAI (current and legacy UI).
Kelvin Shee 95 Reputation points

2024-09-05T01:09:00.33+00:00

@navba-MSFT both platform new and old deploy as webapp also failed as same error i post out.

my region is East-US
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-05T04:44:40.4733333+00:00

@Kelvin Shee @Scott Countryman @ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ @John Petersen @Dan Alexander @Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3) Apologies for the inconvenience caused.

We are able to reproduce this issue at our end and many customers have reported this issue already.

The Product Owners are aware of the issue and working to address it. The investigation is in progress. I will keep you posted about the updates and fix once it is ready.
Kelvin Shee 95 Reputation points

2024-09-06T03:04:15.0433333+00:00

@navba-MSFT may i know have any update status ?

just try is still same error.
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-06T03:07:13.79+00:00

@Kelvin Shee @Kelvin Shee @Scott Countryman @ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ @John Petersen @Dan Alexander @Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3)

We have identified the root cause of this issue and we're working repairing it.

No exact ETA yet, but when we have the fix, we will push it up as soon as possible. I will keep you posted.
James Wyatt 0 Reputation points

2024-09-06T05:32:39.9633333+00:00

Also experiencing same issue. Australia East.
James Wyatt 0 Reputation points

2024-09-06T05:33:51.1666667+00:00

Azure OpenAI Legacy and New. Also Azure AI Studio.
Roy Remus Natavio 20 Reputation points

2024-09-06T08:03:22.8566667+00:00

Deployments were working fine last week. But this week I am also experiencing the same issue. Deploying in East US and Southeast Asia. Hope this gets fixed soon.
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-06T08:21:58.8966667+00:00

@James Wyatt @Roy Remus Natavio We have identified the root cause of this issue and we're working repairing it.

No exact ETA yet, but when we have the fix, we will push it up as soon as possible. I will keep you posted.
Laziz 190 Reputation points Microsoft Employee

2024-09-06T11:05:53.5166667+00:00

Hi @Kelvin Shee @Scott Countryman @ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ @John Petersen @Dan Alexander @Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3) @James Wyatt @Roy Remus Natavio

We are planning to deploy the hotfix for this issue later today. It's now being tested in the pre-prod environment. Please, stay tuned.
Dan Alexander 21 Reputation points

2024-09-06T11:10:28.47+00:00

Thanks!
Laziz 190 Reputation points Microsoft Employee

2024-09-07T09:53:24.4766667+00:00

Hi @Kelvin Shee @Scott Countryman @ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ @John Petersen @Dan Alexander @Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3) @James Wyatt @Roy Remus Natavio. The hotfix is now in place and the issue should be resolved. Please, check and advise if it's working for you.
Mark Hollemann 0 Reputation points

2024-09-07T10:26:36.28+00:00

Both updating an existing deployment as well as deploying a new we app from azure AI studio still create the same issue for me (Location Sweden Central, pricing plan b1)
Mark Hollemann 0 Reputation points

2024-09-07T10:26:56.43+00:00
Laziz 190 Reputation points Microsoft Employee

2024-09-07T11:30:05.1266667+00:00

Hi Mark Hollemann, will you please verify the same for the new Web App deployment from within Azure OpenAI Studio (https://oai.azure.com/portal) and target another region, e.g. West Europe.
Mark Hollemann 0 Reputation points

2024-09-07T11:36:06.4433333+00:00

Just tried it as instructed from Azure OpenAI Studio with target region france central. Same error
Dan Alexander 21 Reputation points

2024-09-07T14:02:48.65+00:00

Also still failing for me (same error) in US East 2.
Laziz 190 Reputation points Microsoft Employee

2024-09-07T15:43:34.5466667+00:00

Re-tested in another subscription using Azure OpenAI Studio and was able to deploy in France Central and West Europe. Will check US East 2 and let's check again on Monday, just in case if extra time is required to sync the change.
Mark Hollemann 0 Reputation points

2024-09-07T16:07:00.6733333+00:00

Weird...I just tried again but it's not working. Can you share the steps you took in deploying so we can reproduce them? Did you use the legacy ai studio or the new one?

When I deploy something by pressing deploy as web app, I automatically get a connected Auth service ("Your web app will be configured with Azure Active Directory authentication enabled. It may take a few minutes to apply after deployment completes, during which time you will not be able to chat in the app. Please wait 10 minutes, then reload the app and log in to begin chatting.") Is that the standard for everyone?
Kelvin Shee 95 Reputation points

2024-09-09T01:27:17.6433333+00:00

@Laziz @navba-MSFT
just try deploy and is still failed on Region East-US
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-09T02:03:25.4933333+00:00

@Kelvin Shee Please test this by eod tomorrow so that the fix can be deployed for all regions.
Calvin Jose Rita Antony (SX/BSV-TC3) 10 Reputation points

2024-09-09T04:04:03.27+00:00

@navba-MSFT : Still getting the same exception. Deployed to East US location.
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-09T04:17:17.94+00:00

@Calvin Jose Rita Antony (SX/BSV-TC3) Please test this by eod tomorrow so that the fix can be deployed for all regions.
Kelvin Shee 95 Reputation points

2024-09-10T03:39:51.1066667+00:00

@navba-MSFT
I deploy by Enable Chat History , and the CosmosDB is error
Kelvin Shee 95 Reputation points

2024-09-10T04:09:08.7966667+00:00

@navba-MSFT
try deploy is still failed , Engine is Chatgpt-4o (Aug-2024)
Bas van Laarhoven 0 Reputation points

2024-10-11T12:36:18.43+00:00

I also have the same issue (east US)

2 answers

Your answer

navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-04T09:15:36.4333333+00:00

@Kelvin Shee Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

.

Could you please to deploy as webapp from the Legacy Azure Open Ai Studio and check if that also fails ?

.

Awaiting your reply.
Calvin Jose Rita Antony (SX/BSV-TC3) 10 Reputation points

2024-09-04T10:37:44.3533333+00:00

Hi. I am facing the same issue. Support would be much appreciated.

Tried using new Azure Open AI UI and Old Interface

Model, Resource Group, Web App all deployed in the same Region (West US) as referred in this ticket https://github.com/microsoft/sample-app-aoai-chatGPT/issues/1071

The resource group, Open AI resource, Model deployment all are started afresh.

Even after that the same error appears.

"Web App deployment failed

InvalidTemplate: Deployment template validation failed: 'The value for the template parameter 'azureOpenAIEmbeddingEndpoint' at line '1' and column '6257' is not provided. Please see https://aka.ms/arm-create-parameter-file for usage details.'.

Trace ID : e008327a-6e0a-4e40-9ece-3b76f7e903c5

Service request ID : b6f66654-2ef2-4045-a06e-540f8ad28204"
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-04T10:52:40.1866667+00:00

@Calvin Jose Rita Antony (SX/BSV-TC3) @Kelvin Shee I am checking this internally and I will check the internal logs and get back once I have an update.
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-04T10:56:15.1666667+00:00

@Calvin Jose Rita Antony (SX/BSV-TC3) Please share the below details for now:

Could you please share the Azure OpenAI resource uri in below format ? /subscriptions/XXXXX/resourceGroups/XXXX/providers/Microsoft.CognitiveServices/accounts/XXXX

Time of the issue in UTC.
Calvin Jose Rita Antony (SX/BSV-TC3) 10 Reputation points

2024-09-04T11:02:56.61+00:00

/subscriptions/0e5d4671-53c9-48e3-9b6a-437f32a9b333/resourceGroups/cg-azure-rg/providers/Microsoft.CognitiveServices/accounts/cj-azure-openai&tid=6e50f04c-22d7-4b8e-8fa2-08f577dfa5aa&deploymentId=/subscriptions/0e5d4671-53c9-48e3-9b6a-437f32a9b333/resourceGroups/cg-azure-rg/providers/Microsoft.CognitiveServices/accounts/cj-azure-openai/deployments/ecommercerag

UTC time 11.02AM
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-04T11:14:40.1633333+00:00

@Calvin Jose Rita Antony (SX/BSV-TC3) Could you please collect a HAR traces and rename it to .txt and then attach it here ?
Calvin Jose Rita Antony (SX/BSV-TC3) 10 Reputation points

2024-09-04T11:26:51.9666667+00:00

Attached the file as requested
Calvin Jose Rita Antony (SX/BSV-TC3) 10 Reputation points

2024-09-04T11:40:25.49+00:00

Observed in another subscription that the deployments with GPT 3.5 Turbo + an embedding model (embedding-ada-002) are being deployed without any issues. Had deployed web apps with vector embeddings prior to this and have removed them. Right now there are not deployments in app-services resource. I created a new resource group and started all from scratch. Could the references to those earlier deployments are the root cause ?
Kari Marttinen 0 Reputation points

2024-09-04T12:14:34.7433333+00:00

I have a same problem. So I follow up any solutions that might solve the problem.
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-04T13:17:05.4433333+00:00

@Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3) @Kelvin Shee I have involved the Product Owners in the background and they are looking into this. I will get back once I get an update from them.
Dan Alexander 21 Reputation points

2024-09-04T18:41:25.3166667+00:00

Having this same issue, US East 2 deploying Web App.

Also reported here: https://github.com/microsoft/sample-app-aoai-chatGPT/issues/1071
Dan Alexander 21 Reputation points

2024-09-04T18:42:05.89+00:00

Having the same issue US East 2 trying to deploy web app.

Reported also here: https://github.com/microsoft/sample-app-aoai-chatGPT/issues/1071
John Petersen 5 Reputation points

2024-09-04T19:47:39.5433333+00:00

Same problem - Sweden Central..
ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ 10 Reputation points

2024-09-04T20:46:03.4+00:00

Same problem here. Sweden central.
Web App deployment failed InvalidTemplate: Deployment template validation failed: 'The value for the template parameter 'azureOpenAIEmbeddingEndpoint' at line '1' and column '5103' is not provided. Please see https://aka.ms/arm-create-parameter-file for usage details.'. Trace ID : b927e27a-b860-485b-bbb6-4c661ec00b6f
Scott Countryman 5 Reputation points

2024-09-04T21:21:14.2266667+00:00

I'm having the exact same issue with the RG and all resources in East US. I've tried Azure AI Studio, Azure OpenAI (current UI), and Azure OpenAI (legacy UI). All fail in the same way. Really need this addresses as I have to give a demo in a couple of days. Thx!
Scott Countryman 5 Reputation points

2024-09-04T21:46:25.8466667+00:00

Same issue with RG and all related resources in East US. Tried Azure AI Studio, OpenAI (current and legacy UI).
Kelvin Shee 95 Reputation points

2024-09-05T01:09:00.33+00:00

@navba-MSFT both platform new and old deploy as webapp also failed as same error i post out.

my region is East-US
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-05T04:44:40.4733333+00:00

@Kelvin Shee @Scott Countryman @ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ @John Petersen @Dan Alexander @Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3) Apologies for the inconvenience caused.

We are able to reproduce this issue at our end and many customers have reported this issue already.

The Product Owners are aware of the issue and working to address it. The investigation is in progress. I will keep you posted about the updates and fix once it is ready.
Kelvin Shee 95 Reputation points

2024-09-06T03:04:15.0433333+00:00

@navba-MSFT may i know have any update status ?

just try is still same error.
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-06T03:07:13.79+00:00

@Kelvin Shee @Kelvin Shee @Scott Countryman @ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ @John Petersen @Dan Alexander @Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3)

We have identified the root cause of this issue and we're working repairing it.

No exact ETA yet, but when we have the fix, we will push it up as soon as possible. I will keep you posted.
James Wyatt 0 Reputation points

2024-09-06T05:32:39.9633333+00:00

Also experiencing same issue. Australia East.
James Wyatt 0 Reputation points

2024-09-06T05:33:51.1666667+00:00

Azure OpenAI Legacy and New. Also Azure AI Studio.
Roy Remus Natavio 20 Reputation points

2024-09-06T08:03:22.8566667+00:00

Deployments were working fine last week. But this week I am also experiencing the same issue. Deploying in East US and Southeast Asia. Hope this gets fixed soon.
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-06T08:21:58.8966667+00:00

@James Wyatt @Roy Remus Natavio We have identified the root cause of this issue and we're working repairing it.

No exact ETA yet, but when we have the fix, we will push it up as soon as possible. I will keep you posted.
Laziz 190 Reputation points Microsoft Employee

2024-09-06T11:05:53.5166667+00:00

Hi @Kelvin Shee @Scott Countryman @ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ @John Petersen @Dan Alexander @Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3) @James Wyatt @Roy Remus Natavio

We are planning to deploy the hotfix for this issue later today. It's now being tested in the pre-prod environment. Please, stay tuned.
Dan Alexander 21 Reputation points

2024-09-06T11:10:28.47+00:00

Thanks!
Laziz 190 Reputation points Microsoft Employee

2024-09-07T09:53:24.4766667+00:00

Hi @Kelvin Shee @Scott Countryman @ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ @John Petersen @Dan Alexander @Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3) @James Wyatt @Roy Remus Natavio. The hotfix is now in place and the issue should be resolved. Please, check and advise if it's working for you.
Mark Hollemann 0 Reputation points

2024-09-07T10:26:36.28+00:00

Both updating an existing deployment as well as deploying a new we app from azure AI studio still create the same issue for me (Location Sweden Central, pricing plan b1)
Mark Hollemann 0 Reputation points

2024-09-07T10:26:56.43+00:00
Laziz 190 Reputation points Microsoft Employee

2024-09-07T11:30:05.1266667+00:00

Hi Mark Hollemann, will you please verify the same for the new Web App deployment from within Azure OpenAI Studio (https://oai.azure.com/portal) and target another region, e.g. West Europe.
Mark Hollemann 0 Reputation points

2024-09-07T11:36:06.4433333+00:00

Just tried it as instructed from Azure OpenAI Studio with target region france central. Same error
Dan Alexander 21 Reputation points

2024-09-07T14:02:48.65+00:00

Also still failing for me (same error) in US East 2.
Laziz 190 Reputation points Microsoft Employee

2024-09-07T15:43:34.5466667+00:00

Re-tested in another subscription using Azure OpenAI Studio and was able to deploy in France Central and West Europe. Will check US East 2 and let's check again on Monday, just in case if extra time is required to sync the change.
Mark Hollemann 0 Reputation points

2024-09-07T16:07:00.6733333+00:00

Weird...I just tried again but it's not working. Can you share the steps you took in deploying so we can reproduce them? Did you use the legacy ai studio or the new one?

When I deploy something by pressing deploy as web app, I automatically get a connected Auth service ("Your web app will be configured with Azure Active Directory authentication enabled. It may take a few minutes to apply after deployment completes, during which time you will not be able to chat in the app. Please wait 10 minutes, then reload the app and log in to begin chatting.") Is that the standard for everyone?
Kelvin Shee 95 Reputation points

2024-09-09T01:27:17.6433333+00:00

@Laziz @navba-MSFT
just try deploy and is still failed on Region East-US
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-09T02:03:25.4933333+00:00

@Kelvin Shee Please test this by eod tomorrow so that the fix can be deployed for all regions.
Calvin Jose Rita Antony (SX/BSV-TC3) 10 Reputation points

2024-09-09T04:04:03.27+00:00

@navba-MSFT : Still getting the same exception. Deployed to East US location.
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-09T04:17:17.94+00:00

@Calvin Jose Rita Antony (SX/BSV-TC3) Please test this by eod tomorrow so that the fix can be deployed for all regions.
Kelvin Shee 95 Reputation points

2024-09-10T03:39:51.1066667+00:00

@navba-MSFT
I deploy by Enable Chat History , and the CosmosDB is error
Kelvin Shee 95 Reputation points

2024-09-10T04:09:08.7966667+00:00

@navba-MSFT
try deploy is still failed , Engine is Chatgpt-4o (Aug-2024)
Bas van Laarhoven 0 Reputation points

2024-10-11T12:36:18.43+00:00

I also have the same issue (east US)

Answer 1

navba-MSFT 27,540 Microsoft Employee Moderator

@Kelvin Shee @Scott Countryman @ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ @John Petersen @Dan Alexander @Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3) @James Wyatt @Roy Remus Natavio.

Apologies for the late reply and Sorry for the inconvenience caused.

.

Update (as of 11/Sept)

Released a hotfix to fix template parsing to all regions.

.

Root Cause:

On August 26th, we pushed a change to the Web App Deployment template that affected how embedding information was processed. An oversight in this change allowed for a condition where the embedding information would be parsed as a null value, causing the deployment to fail. We resolved this issue by adding a safe fallback condition so that embedding information is never a null value.

.

Hope this helps.

Calvin Jose Rita Antony (SX/BSV-TC3) 10 Reputation points

2024-09-09T04:05:45.3833333+00:00

I tried East US and France Central locations to deploy the app and it failed both times.
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-09T04:17:28.0633333+00:00

@Calvin Jose Rita Antony (SX/BSV-TC3) Please test this by eod tomorrow so that the fix can be deployed for all regions.
Bernhard Merkle 10 Reputation points

2024-09-09T08:21:43.03+00:00

Can you please notify here, once the hotfix is deployed ?
I am currently running into the same issue. It there a bug/issue which we can follow ?
Sudhanshu Keshaowar 5 Reputation points

2024-09-09T09:15:43.05+00:00

Any Update on this fix? @navba-MSFT
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-09T09:17:50.5033333+00:00

@Bernhard Merkle @Sudhanshu Keshaowar Please test this by eod tomorrow so that the fix can be deployed for all regions.
Bernhard Merkle 10 Reputation points

2024-09-09T09:22:34.97+00:00

Thanks @navba-MSFT i am running East-US. Is this where the hotfix will be deployed ?
Springer, Dominik 5 Reputation points

2024-09-09T10:57:26.9933333+00:00

The problem seems to be happening across all regions (I tried: France Central, East US, US Central, Canada Central, Sweden Central, Japan East, Asia Central)

Is there any quick fix you know of, that we could do on our sides, to get unstuck?
Tim Štuhec 5 Reputation points

2024-09-09T12:11:13.95+00:00

I had the same problem till now. Now I can deploy the web app. My region is West Europe.
Marcelo Norambuena Goch 0 Reputation points

2024-09-09T14:32:22.8466667+00:00

Please let us know as soon as the solution is available

Thank you
Scott Countryman 5 Reputation points

2024-09-09T15:27:30.4733333+00:00

Web App deployment still failing for East US
Shailendra Sharma 15 Reputation points

2024-09-09T16:52:10.0633333+00:00

I’m experiencing a similar issue. Could you let me know if this fix will resolve the problem for all users?
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-10T02:28:18.7733333+00:00

@Shailendra Sharma @Scott Countryman @Marcelo Norambuena Goch @Tim Štuhec @Springer, Dominik @Bernhard Merkle @Sudhanshu Keshaowar @Kelvin Shee @Scott Countryman @ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ @John Petersen @Dan Alexander @Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3) @James Wyatt @Roy Remus Natavio I have updated the recent status in my above comment.

Hotfix in progress for this issue, it has been deployed to multiple regions (till stage 3) and will be deployed to all the regions by tomorrow (9:20 AM PST time).
Roy Remus Natavio 20 Reputation points

2024-09-10T02:36:40.98+00:00

Confirming deployment of fix in Southeast Asia. I have successfully deployed an hour ago. Thank you @navba-MSFT
Shailendra Sharma 15 Reputation points

2024-09-10T04:26:52.12+00:00

Working now, thank you for hotfix.
Bernhard Merkle 10 Reputation points

2024-09-10T09:37:43.1933333+00:00

Deploying East US still fails for me.

Web App deployment failed Cannot read properties of undefined (reading 'split'). Trace ID : 30efdbea-7c07-4775-bc33-c93ae59e4b32
Scott Countryman 5 Reputation points

2024-09-10T14:12:53.7133333+00:00

Deployment failing in East US with the same message as another user: Web App deployment failed Cannot read properties of undefined (reading 'split'). Trace ID : 13a87874-9e26-4ec0-b292-3db977cd8aec
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-11T05:00:36.6466667+00:00

@Shailendra Sharma @Scott Countryman @Marcelo Norambuena Goch @Tim Štuhec @Springer, Dominik @Bernhard Merkle @Sudhanshu Keshaowar @Kelvin Shee @Scott Countryman @ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ @John Petersen @Dan Alexander @Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3) @James Wyatt @Roy Remus Natavio

Released a hotfix to fix template parsing to all regions. Could you please test and check if you are able to deploy now ? Awaiting you reply.
Sudhanshu Keshaowar 5 Reputation points

2024-09-11T05:20:43.82+00:00

@navba-MSFT Hi, We are able to deploy the application, But the Azure_Search_Key value is not getting populated automatically we need to populate it manually and
Update the existing app deployment is not working! Rest all is fine Thanks!
ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ 10 Reputation points

2024-09-12T11:26:45.7866667+00:00

Mine still not working. Same error Web App deployment failed Cannot read properties of undefined (reading 'split'). Trace ID : 7b34c6d5-80ad-441a-a1c6-7dc997f98424
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-09-16T05:34:29.91+00:00

@Kelvin Shee Just following up to check if the below answer helped. If that answers your query, do click "Accept the answer” for the same, which might be beneficial to other community members reading this thread. And, if you have any further query do let me know. I would be happy to help.
Arun Dubey 0 Reputation points

2024-10-08T05:46:22.25+00:00

Today i am also trying to deploy webapp through chat playground then error is shown

Web App deployment failed Deployment template validation failed: 'The template resource 'dtobot-role-assignment' at line '1' and column '26785' is not valid: Unable to parse language expression 'and(empty(parameters('azureOpenAIKey')), not(empty(parameters('azureOpenAIResourceResourceGroup'))), not(empty(parameters('azureOpenAIResourceSubscriptionId')))': expected token 'RightParenthesis' and actual 'EndOfData'.. Please see https://aka.ms/arm-functions for usage details.'. Trace ID : 12a4c4de-36db-4f47-827a-1c6f33aca5c7
ADM365 Geir Larsen 0 Reputation points

2024-10-08T11:23:59.2266667+00:00

I have a same problem. So any solutions that might solve the problem would be apreciated.
Philip Chen 0 Reputation points Microsoft Employee

2024-10-08T12:50:53.1566667+00:00

Same issue here. Appreciate if any timely help!

Web App deployment failed

Deployment template validation failed: 'The template resource 'ai-philaihub02018032638575-role-assignment' at line '1' and column '24530' is not valid: Unable to parse language expression 'and(empty(parameters('azureOpenAIKey')), not(empty(parameters('azureOpenAIResourceResourceGroup'))), not(empty(parameters('azureOpenAIResourceSubscriptionId')))': expected token 'RightParenthesis' and actual 'EndOfData'.. Please see https://aka.ms/arm-functions for usage details.'.

Trace ID : 3d5d861a-51d1-43bd-a1c7-39bea02b5717
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-10-08T13:28:45.01+00:00

@Philip Chen @ADM365 Geir Larsen This is a known issue for which a fix is being developed, and that in the meantime, you can use the one click deployment tool provided here****. I will keep you posted about the progress.
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-10-08T13:29:13.1866667+00:00

@Arun Dubey Please see my above reply.
Philip Chen 0 Reputation points Microsoft Employee

2024-10-08T23:22:06.92+00:00

Thanks, the one click deployment tool works for me.
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2024-10-09T03:33:47.2433333+00:00

@Arun Dubey @ADM365 Geir Larsen We have a hotfix deployed and this should be fixed now. Please test again.

Answer 2

Laziz 190 Microsoft Employee

The hotfix is now fully replicated to all regions.

Bernhard Merkle 10 Reputation points

2024-09-10T09:40:06.28+00:00

deploying to EastUS is still failing with the following error:

Web App deployment failed Cannot read properties of undefined (reading 'split'). Trace ID : 30efdbea-7c07-4775-bc33-c93ae59e4b32
Bernhard Merkle 10 Reputation points

2024-09-10T09:58:49.8833333+00:00

deployment fails (East US) with following message:

Web App deployment failed Cannot read properties of undefined (reading 'split'). Trace ID : 8fb5324c-cbe4-4e06-ad8e-0642ca0cee95
Dan Alexander 21 Reputation points

2024-09-10T13:02:39.2166667+00:00

I've been able to since deploy my Web App in US East 2. I will admit initially I also faced the error "Cannot read properties of undefined (reading 'split')." I moved back to the old UI and rebuilt by bot - and then was able to deploy without issue.
Bernhard Merkle 10 Reputation points

2024-09-10T14:50:47.2466667+00:00

it now worked for me also :-)
Scott Countryman 5 Reputation points

2024-09-10T15:12:47.32+00:00

Now working for me as well. I switched to Azure OpenAI, deployed, and got a quote issue for East US. Switched back to Azure AI Studio and deployed to East US 2 and it is working. Thank you!
Shailendra Sharma 15 Reputation points

2024-09-10T16:28:05.09+00:00

After deployment, I attempted to access my app but encountered the error shown below. Any suggestions?
Shailendra Sharma 15 Reputation points

2024-09-10T16:30:26.1666667+00:00

After the deployment, I attempted to access my app but encountered the error shown below.

Any suggestion?
Sudhanshu Keshaowar 5 Reputation points

2024-09-11T04:10:42.22+00:00

Does anyone know why update the existing web app deployment not working!?
Springer, Dominik 5 Reputation points

2024-09-11T09:58:54.4966667+00:00

Dear Laziz, the hotfixed now causes new errors leading to deployment failure:
The logs exhibit the following error: ModuleNotFoundError: No module named 'app' Please see screenshots for details.

Kind regards,

Dominik
Laziz 190 Reputation points Microsoft Employee

2024-09-11T10:37:47.0733333+00:00

Hi Shailendra Sharma, please assign the managed identity of the newly created Web App with the "Cognitive Services OpenAI User" role on Azure OpenAI resource level. We are working to introduce conditional check here.
Laziz 190 Reputation points Microsoft Employee

2024-09-11T10:39:48.04+00:00

Hello Springer, Dominik, please advise if you get the same /app module error when deploying Web App without "own data" scenario? Are you also updating an existing Web App or provisioning a new one? Thanks.
Springer, Dominik 5 Reputation points

2024-09-11T11:37:22.08+00:00

Without the "add your data" feature turned on, the deployment works.
I however want to use the Search Service (indexing Sharepoint), and as soon as I add this as a datasource the deployment fails.
Note 1: The chat playground in Azure AI Studio handles the added datasource without problems.

Note 2: I am provisioning new web apps, not updating existing ones.
Springer, Dominik 5 Reputation points

2024-09-11T11:37:47.33+00:00

deleted
Springer, Dominik 5 Reputation points

2024-09-12T11:30:26.5466667+00:00

Is there any update on that end?
(deployment still fails)
Springer, Dominik 5 Reputation points

2024-09-16T14:37:52.28+00:00
Deployment (with ai search service index) again not working.
Trace ID : 60c07eca-f240-4609-8eac-3aac504b6d97

Application logs read:

Traceback (most recent call last):
Springer, Dominik 5 Reputation points

2024-09-16T14:39:27.7733333+00:00
Deployment (with ai search service index) again not working. Trace ID : 60c07eca-f240-4609-8eac-3aac504b6d97

Application logs read:

ModuleNotFoundError: No module named 'app'
Scott Countryman 5 Reputation points

2024-09-27T17:50:12.9033333+00:00

I am unable to deploy a webapp through either Azure AI Studio or Azure OpenAI. I get the following error message:

Web App deployment failed The template deployment '45ebc5b1-c05f-4c2f-a9ff-2267a47ef37e' is not valid according to the validation procedure. The tracking id is 'ee5ccb0b-74a3-40d7-9a22-c6f6ceb0bf22'. See inner errors for details. Trace ID : e93be2a7-7cb2-427c-975b-66a9c3b56e91

Please help, I'm under a deadline.

Updated: so I was finally able to deploy using Azure OpenAI Studio and the OLD UI. Doing that I got a message that I had a quota error for East US, so I was able to deploy to East US 2. Just updating this in case anyone hits the same issue.

It would be very nice if the other permutations (Azure AI Studio and OpenAI Studio (NEW UI) would sufficiently explain error situations.
Laziz 190 Reputation points Microsoft Employee

2024-10-04T19:05:16.8766667+00:00
Hello Springer, Dominik,

For the latest error you got on "ModuleNotFoundError: No module named 'app'", will you please try the following:

In your Web App, click Deployment -> Deployment Center, then open Logs section to see if there were any deployment failures (very likely, yes).

After that, click Sync button as shown below, wait for its completion and verify that the latest status is Success (Active). If yes, please restart the Web App and test it again. Hopefully, it will resolve the issue

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Azure OpenAi WebApp Deploy Failed

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