Azure OpenAi WebApp Deploy Failed

Kelvin Shee 30

Hi Guys,

I need help on AzureOpen AI.

is a Azure Template have issue ? I not able to deploy to webapp.

how I can solve it ? thanks a lot

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Error :

Web App deployment failed InvalidTemplate: Deployment template validation failed: 'The value for the template parameter 'azureOpenAIEmbeddingEndpoint' at line '1' and column '5121' is not provided. Please see https://aka.ms/arm-create-parameter-file for usage details.'. Trace ID : 7c8d0360-9776-47b5-9e5a-769433fc4786Service request ID : 714a6632-115b-4905-bb9d-897077f3beb1

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navba-MSFT 23,195 Reputation points Microsoft Employee

2024-09-04T09:15:36.4333333+00:00

@Kelvin Shee Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

.

Could you please to deploy as webapp from the Legacy Azure Open Ai Studio and check if that also fails ?

.

Awaiting your reply.
Calvin Jose Rita Antony (SX/BSV-TC3) 10 Reputation points

2024-09-04T10:37:44.3533333+00:00
Hi. I am facing the same issue. Support would be much appreciated.

Tried using new Azure Open AI UI and Old Interface

Model, Resource Group, Web App all deployed in the same Region (West US) as referred in this ticket https://github.com/microsoft/sample-app-aoai-chatGPT/issues/1071

The resource group, Open AI resource, Model deployment all are started afresh.

Even after that the same error appears.

"Web App deployment failed

InvalidTemplate: Deployment template validation failed: 'The value for the template parameter 'azureOpenAIEmbeddingEndpoint' at line '1' and column '6257' is not provided. Please see https://aka.ms/arm-create-parameter-file for usage details.'.

Trace ID : e008327a-6e0a-4e40-9ece-3b76f7e903c5

Service request ID : b6f66654-2ef2-4045-a06e-540f8ad28204"
navba-MSFT 23,195 Reputation points Microsoft Employee

2024-09-04T10:52:40.1866667+00:00

@Calvin Jose Rita Antony (SX/BSV-TC3) @Kelvin Shee I am checking this internally and I will check the internal logs and get back once I have an update.
navba-MSFT 23,195 Reputation points Microsoft Employee

2024-09-04T10:56:15.1666667+00:00
@Calvin Jose Rita Antony (SX/BSV-TC3) Please share the below details for now:

Could you please share the Azure OpenAI resource uri in below format ? /subscriptions/XXXXX/resourceGroups/XXXX/providers/Microsoft.CognitiveServices/accounts/XXXX

Time of the issue in UTC.
Calvin Jose Rita Antony (SX/BSV-TC3) 10 Reputation points

2024-09-04T11:02:56.61+00:00

/subscriptions/0e5d4671-53c9-48e3-9b6a-437f32a9b333/resourceGroups/cg-azure-rg/providers/Microsoft.CognitiveServices/accounts/cj-azure-openai&tid=6e50f04c-22d7-4b8e-8fa2-08f577dfa5aa&deploymentId=/subscriptions/0e5d4671-53c9-48e3-9b6a-437f32a9b333/resourceGroups/cg-azure-rg/providers/Microsoft.CognitiveServices/accounts/cj-azure-openai/deployments/ecommercerag

UTC time 11.02AM
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navba-MSFT 23,195 Reputation points Microsoft Employee

2024-09-04T11:14:40.1633333+00:00

@Calvin Jose Rita Antony (SX/BSV-TC3) Could you please collect a HAR traces and rename it to .txt and then attach it here ?
Calvin Jose Rita Antony (SX/BSV-TC3) 10 Reputation points

2024-09-04T11:26:51.9666667+00:00

Attached the file as requested
Calvin Jose Rita Antony (SX/BSV-TC3) 10 Reputation points

2024-09-04T11:40:25.49+00:00

Observed in another subscription that the deployments with GPT 3.5 Turbo + an embedding model (embedding-ada-002) are being deployed without any issues. Had deployed web apps with vector embeddings prior to this and have removed them. Right now there are not deployments in app-services resource. I created a new resource group and started all from scratch. Could the references to those earlier deployments are the root cause ?
Kari Marttinen 0 Reputation points

2024-09-04T12:14:34.7433333+00:00

I have a same problem. So I follow up any solutions that might solve the problem.
navba-MSFT 23,195 Reputation points Microsoft Employee

2024-09-04T13:17:05.4433333+00:00

@Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3) @Kelvin Shee I have involved the Product Owners in the background and they are looking into this. I will get back once I get an update from them.
Dan Alexander 21 Reputation points

2024-09-04T18:41:25.3166667+00:00

Having this same issue, US East 2 deploying Web App.

Also reported here: https://github.com/microsoft/sample-app-aoai-chatGPT/issues/1071
Dan Alexander 21 Reputation points

2024-09-04T18:42:05.89+00:00

Having the same issue US East 2 trying to deploy web app.

Reported also here: https://github.com/microsoft/sample-app-aoai-chatGPT/issues/1071
John Petersen 5 Reputation points

2024-09-04T19:47:39.5433333+00:00

Same problem - Sweden Central..
ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ 0 Reputation points

2024-09-04T20:46:03.4+00:00

Same problem here. Sweden central.
Web App deployment failed InvalidTemplate: Deployment template validation failed: 'The value for the template parameter 'azureOpenAIEmbeddingEndpoint' at line '1' and column '5103' is not provided. Please see https://aka.ms/arm-create-parameter-file for usage details.'. Trace ID : b927e27a-b860-485b-bbb6-4c661ec00b6f
Scott Countryman 5 Reputation points

2024-09-04T21:21:14.2266667+00:00

I'm having the exact same issue with the RG and all resources in East US. I've tried Azure AI Studio, Azure OpenAI (current UI), and Azure OpenAI (legacy UI). All fail in the same way. Really need this addresses as I have to give a demo in a couple of days. Thx!
Scott Countryman 5 Reputation points

2024-09-04T21:46:25.8466667+00:00

Same issue with RG and all related resources in East US. Tried Azure AI Studio, OpenAI (current and legacy UI).
Kelvin Shee 30 Reputation points

2024-09-05T01:09:00.33+00:00

@navba-MSFT both platform new and old deploy as webapp also failed as same error i post out.

my region is East-US
navba-MSFT 23,195 Reputation points Microsoft Employee

2024-09-05T04:44:40.4733333+00:00

@Kelvin Shee @Scott Countryman @ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ @John Petersen @Dan Alexander @Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3) Apologies for the inconvenience caused.

We are able to reproduce this issue at our end and many customers have reported this issue already.

The Product Owners are aware of the issue and working to address it. The investigation is in progress. I will keep you posted about the updates and fix once it is ready.
Kelvin Shee 30 Reputation points

2024-09-06T03:04:15.0433333+00:00

@navba-MSFT may i know have any update status ?

just try is still same error.
navba-MSFT 23,195 Reputation points Microsoft Employee

2024-09-06T03:07:13.79+00:00

@Kelvin Shee @Kelvin Shee @Scott Countryman @ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ @John Petersen @Dan Alexander @Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3)

We have identified the root cause of this issue and we're working repairing it.

No exact ETA yet, but when we have the fix, we will push it up as soon as possible. I will keep you posted.
James Wyatt 0 Reputation points

2024-09-06T05:32:39.9633333+00:00

Also experiencing same issue. Australia East.
James Wyatt 0 Reputation points

2024-09-06T05:33:51.1666667+00:00

Azure OpenAI Legacy and New. Also Azure AI Studio.
Roy Remus Natavio 0 Reputation points

2024-09-06T08:03:22.8566667+00:00

Deployments were working fine last week. But this week I am also experiencing the same issue. Deploying in East US and Southeast Asia. Hope this gets fixed soon.
navba-MSFT 23,195 Reputation points Microsoft Employee

2024-09-06T08:21:58.8966667+00:00

@James Wyatt @Roy Remus Natavio We have identified the root cause of this issue and we're working repairing it.

No exact ETA yet, but when we have the fix, we will push it up as soon as possible. I will keep you posted.
Laziz 110 Reputation points Microsoft Employee

2024-09-06T11:05:53.5166667+00:00

Hi @Kelvin Shee @Scott Countryman @ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ @John Petersen @Dan Alexander @Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3) @James Wyatt @Roy Remus Natavio

We are planning to deploy the hotfix for this issue later today. It's now being tested in the pre-prod environment. Please, stay tuned.
Dan Alexander 21 Reputation points

2024-09-06T11:10:28.47+00:00

Thanks!
Laziz 110 Reputation points Microsoft Employee

2024-09-07T09:53:24.4766667+00:00

Hi @Kelvin Shee @Scott Countryman @ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ @John Petersen @Dan Alexander @Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3) @James Wyatt @Roy Remus Natavio. The hotfix is now in place and the issue should be resolved. Please, check and advise if it's working for you.
Mark Hollemann 0 Reputation points

2024-09-07T10:26:36.28+00:00

Both updating an existing deployment as well as deploying a new we app from azure AI studio still create the same issue for me (Location Sweden Central, pricing plan b1)
Mark Hollemann 0 Reputation points

2024-09-07T10:26:56.43+00:00
Laziz 110 Reputation points Microsoft Employee

2024-09-07T11:30:05.1266667+00:00

Hi Mark Hollemann, will you please verify the same for the new Web App deployment from within Azure OpenAI Studio (https://oai.azure.com/portal) and target another region, e.g. West Europe.
Mark Hollemann 0 Reputation points

2024-09-07T11:36:06.4433333+00:00

Just tried it as instructed from Azure OpenAI Studio with target region france central. Same error
Dan Alexander 21 Reputation points

2024-09-07T14:02:48.65+00:00

Also still failing for me (same error) in US East 2.
Laziz 110 Reputation points Microsoft Employee

2024-09-07T15:43:34.5466667+00:00

Re-tested in another subscription using Azure OpenAI Studio and was able to deploy in France Central and West Europe. Will check US East 2 and let's check again on Monday, just in case if extra time is required to sync the change.
Mark Hollemann 0 Reputation points

2024-09-07T16:07:00.6733333+00:00

Weird...I just tried again but it's not working. Can you share the steps you took in deploying so we can reproduce them? Did you use the legacy ai studio or the new one?

When I deploy something by pressing deploy as web app, I automatically get a connected Auth service ("Your web app will be configured with Azure Active Directory authentication enabled. It may take a few minutes to apply after deployment completes, during which time you will not be able to chat in the app. Please wait 10 minutes, then reload the app and log in to begin chatting.") Is that the standard for everyone?
Kelvin Shee 30 Reputation points

2024-09-09T01:27:17.6433333+00:00

@Laziz @navba-MSFT
just try deploy and is still failed on Region East-US
navba-MSFT 23,195 Reputation points Microsoft Employee

2024-09-09T02:03:25.4933333+00:00

@Kelvin Shee Please test this by eod tomorrow so that the fix can be deployed for all regions.
Calvin Jose Rita Antony (SX/BSV-TC3) 10 Reputation points

2024-09-09T04:04:03.27+00:00

@navba-MSFT : Still getting the same exception. Deployed to East US location.
navba-MSFT 23,195 Reputation points Microsoft Employee

2024-09-09T04:17:17.94+00:00

@Calvin Jose Rita Antony (SX/BSV-TC3) Please test this by eod tomorrow so that the fix can be deployed for all regions.
Kelvin Shee 30 Reputation points

2024-09-10T03:39:51.1066667+00:00

@navba-MSFT
I deploy by Enable Chat History , and the CosmosDB is error
Kelvin Shee 30 Reputation points

2024-09-10T04:09:08.7966667+00:00

@navba-MSFT
try deploy is still failed , Engine is Chatgpt-4o (Aug-2024)

3 answers

navba-MSFT 23,195 Reputation points Microsoft Employee

2024-09-08T06:54:57.8233333+00:00

@Kelvin Shee @Scott Countryman @ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ @John Petersen @Dan Alexander @Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3) @James Wyatt @Roy Remus Natavio.

Apologies for the late reply.

.

Update
Hotfix in progress for this issue, it has been deployed to multiple regions (till stage 3) and will be deployed to all the regions by tomorrow (9:20 AM PST).

.

I will also update the root cause analysis on this thread once I hear back from the Product Owners on this.

Hope this helps.
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4 people found this answer helpful.
Calvin Jose Rita Antony (SX/BSV-TC3) 10 Reputation points

2024-09-09T04:05:45.3833333+00:00

I tried East US and France Central locations to deploy the app and it failed both times.

navba-MSFT 23,195 Reputation points Microsoft Employee

2024-09-09T04:17:28.0633333+00:00

@Calvin Jose Rita Antony (SX/BSV-TC3) Please test this by eod tomorrow so that the fix can be deployed for all regions.

Bernhard Merkle 0 Reputation points

2024-09-09T08:21:43.03+00:00

Can you please notify here, once the hotfix is deployed ?
I am currently running into the same issue. It there a bug/issue which we can follow ?

Sudhanshu Keshaowar 0 Reputation points

2024-09-09T09:15:43.05+00:00

Any Update on this fix? @navba-MSFT

navba-MSFT 23,195 Reputation points Microsoft Employee

2024-09-09T09:17:50.5033333+00:00

@Bernhard Merkle @Sudhanshu Keshaowar Please test this by eod tomorrow so that the fix can be deployed for all regions.

Bernhard Merkle 0 Reputation points

2024-09-09T09:22:34.97+00:00

Thanks @navba-MSFT i am running East-US. Is this where the hotfix will be deployed ?

Springer, Dominik 5 Reputation points

2024-09-09T10:57:26.9933333+00:00

The problem seems to be happening across all regions (I tried: France Central, East US, US Central, Canada Central, Sweden Central, Japan East, Asia Central)

Is there any quick fix you know of, that we could do on our sides, to get unstuck?

Tim Štuhec 5 Reputation points

2024-09-09T12:11:13.95+00:00

I had the same problem till now. Now I can deploy the web app. My region is West Europe.

Marcelo Norambuena Goch 0 Reputation points

2024-09-09T14:32:22.8466667+00:00

Please let us know as soon as the solution is available

Thank you

Scott Countryman 5 Reputation points

2024-09-09T15:27:30.4733333+00:00

Web App deployment still failing for East US

Shailendra Sharma 0 Reputation points

2024-09-09T16:52:10.0633333+00:00

I’m experiencing a similar issue. Could you let me know if this fix will resolve the problem for all users?

navba-MSFT 23,195 Reputation points Microsoft Employee

2024-09-10T02:28:18.7733333+00:00

@Shailendra Sharma @Scott Countryman @Marcelo Norambuena Goch @Tim Štuhec @Springer, Dominik @Bernhard Merkle @Sudhanshu Keshaowar @Kelvin Shee @Scott Countryman @ΓΕΩΡΓΙΟΣ ΣΩΤΗΡΟΠΟΥΛΟΣ @John Petersen @Dan Alexander @Kari Marttinen @Calvin Jose Rita Antony (SX/BSV-TC3) @James Wyatt @Roy Remus Natavio I have updated the recent status in my above comment.

Hotfix in progress for this issue, it has been deployed to multiple regions (till stage 3) and will be deployed to all the regions by tomorrow (9:20 AM PST time).

Roy Remus Natavio 0 Reputation points

2024-09-10T02:36:40.98+00:00

Confirming deployment of fix in Southeast Asia. I have successfully deployed an hour ago. Thank you @navba-MSFT

Shailendra Sharma 0 Reputation points

2024-09-10T04:26:52.12+00:00

Working now, thank you for hotfix.

Bernhard Merkle 0 Reputation points

2024-09-10T09:37:43.1933333+00:00

Deploying East US still fails for me.

Web App deployment failed Cannot read properties of undefined (reading 'split'). Trace ID : 30efdbea-7c07-4775-bc33-c93ae59e4b32

Scott Countryman 5 Reputation points

2024-09-10T14:12:53.7133333+00:00

Deployment failing in East US with the same message as another user: Web App deployment failed Cannot read properties of undefined (reading 'split'). Trace ID : 13a87874-9e26-4ec0-b292-3db977cd8aec
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Laziz 110 Reputation points Microsoft Employee

2024-09-10T08:32:23.99+00:00

The hotfix is now fully replicated to all regions.
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Bernhard Merkle 0 Reputation points

2024-09-10T09:40:06.28+00:00

deploying to EastUS is still failing with the following error:

Web App deployment failed Cannot read properties of undefined (reading 'split'). Trace ID : 30efdbea-7c07-4775-bc33-c93ae59e4b32

Shailendra Sharma 0 Reputation points

2024-09-10T16:30:26.1666667+00:00

After the deployment, I attempted to access my app but encountered the error shown below.

Any suggestion?
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Bernhard Merkle 0 Reputation points

2024-09-10T09:58:49.8833333+00:00

deployment fails (East US) with following message:

Web App deployment failed Cannot read properties of undefined (reading 'split'). Trace ID : 8fb5324c-cbe4-4e06-ad8e-0642ca0cee95
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Dan Alexander 21 Reputation points

2024-09-10T13:02:39.2166667+00:00

I've been able to since deploy my Web App in US East 2. I will admit initially I also faced the error "Cannot read properties of undefined (reading 'split')." I moved back to the old UI and rebuilt by bot - and then was able to deploy without issue.

Bernhard Merkle 0 Reputation points

2024-09-10T14:50:47.2466667+00:00

it now worked for me also :-)

Scott Countryman 5 Reputation points

2024-09-10T15:12:47.32+00:00

Now working for me as well. I switched to Azure OpenAI, deployed, and got a quote issue for East US. Switched back to Azure AI Studio and deployed to East US 2 and it is working. Thank you!

Shailendra Sharma 0 Reputation points

2024-09-10T16:28:05.09+00:00

After deployment, I attempted to access my app but encountered the error shown below. Any suggestions?
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Azure OpenAi WebApp Deploy Failed

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