List and documentlibary-webpart turns white when viewing on a sharepoint site. How to fix?

August Baad Rohde, ØLLGAARD 0 Reputation points
2024-09-04T08:24:07.2633333+00:00

Hi

I have a problem in my organisation with multiple List and documentlibary-webpart turning white when viewing on a sharepoint site. Im not sure what the problem is. Is this a well documented problem?

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  1. Ling Zhou_MSFT 17,550 Reputation points Microsoft Vendor
    2024-09-05T02:26:54.2333333+00:00

    Hi @August Baad Rohde, ØLLGAARD,

    Thank you for posting in this community.

    This can happen due to several reasons, such as browser compatibility issues, web part configuration problems, or even recent updates to SharePoint.

    Here are a few steps you can try to troubleshoot and resolve the issue:

    1. Update Web Part Settings: Edit the web part settings to ensure everything is configured correctly. Sometimes, reapplying the settings can fix display issues.
    2. Are you using a custom web part? If so, make sure that there is no problem with your custom web part. If not, try removing the web part from the page and adding it again.
    3. Are other users facing the same problem? View through another computer or account.
    4. Whether all SharePoint pages have the same problem? You could create a new SharePoint page to check.
    5. Check if the same issue occurs with other SharePoint sites.
    6. You could try to clear browser cache then restart it.
    7. Try to use a different browser or your browser's InPrivate mode to see if the same error occurs.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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  2. Ling Zhou_MSFT 17,550 Reputation points Microsoft Vendor
    2024-09-12T01:57:43.5866667+00:00

    Hi @August Baad Rohde, ØLLGAARD,

    Your question seems to be a random one, except for the folder, does the name of the file also not display properly?

    This could be due to a number of reasons such as browser cache issues, network connectivity issues, or issues with the webpart itself. One way to troubleshoot this issue is to try clearing the browser cache and refreshing the page. If that doesn't work, try accessing the site from a different network or device to see if the issue persists.

    We would appreciate it if you would like to share a recent update on your problem. We will help you solve the problem together.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


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