How to troubleshoot Sidecar apps: Failed

Boopathi Subramaniam 3,196 Reputation points


Apps installed during the autopilot process. Refer the below screenshot

Below is the output of Get-AutopilotESPStatus.ps1 -CABFile -online

How to check which is failed and which app caused the more installation time?
Is it required to check IntuneManagementExtension.log file for Apps issue?
How to find in IntuneManagementExtension.log whether Apps downloaded, installed ?

Please help

Windows Autopilot
Windows Autopilot
A collection of Microsoft technologies used to set up and pre-configure new devices and to reset, repurpose, and recover devices.
404 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,281 questions
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2 answers

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  1. Rahul Jindal [MVP] 9,126 Reputation points MVP

    According to the diagnostic screenshot you shared it doesn’t look like anything failed. Are you installing a lot of apps? What is the runtime that you have set in ESP?

  2. Lu Dai-MSFT 28,331 Reputation points

    @Boopathi Subramaniam Thanks for posting in our Q&A.

    To clarify this issue, we appreciate your help to collect the following information:

    1. Check if Delivery Optimization profile is configured in Configuration profiles. If yes, we suggest to disable this profile.
    2. Please get the screen shots of the ESP settings in Devices > Enroll devices > Windows enrollment > Enrollment Status Page

    If there is anything unclear, feel free to let us know.

    If the response is helpful, please click "Accept Answer" and upvote it.
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