Hello,
Here is the appropriate forum to post this question: Results in Microsoft Credentials - Training, Certification, and Program Support
Based on the answer provided in this thread: Renewal of expired Az-104. - Training, Certification, and Program Support (microsoft.com)
“Our candidates are eligible to take their renewal assessment and extend the validity of their certification on Microsoft Learn within a 6-month period prior to their expiration dates. They will also receive a notification when they are eligible to renew.”
Please follow these steps to post a support request in the forums:
1.In the main navigation menu across the top of the page, click “Ask a question.” You will need to sign in with your Microsoft account.
2.You’ll create a display name, and then be offered the template to ask a question
3.Be specific in the subject of your question. You should avoid including any personal information as your post will be publicly visible.
4.A forum moderator will reply within 24 business hours.
Credentials support | Microsoft Learn
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