Process Explorer Virus Total functionality not working

testStar111 11 Reputation points
2020-12-18T19:36:55.893+00:00

49622-procexp64-vaaniqtwju.png49605-procexp64-zdlwhm4hni.png

To whom it may concern:

The Process Explorer "Virus Total" column functionality is not working correctly. Most of the processes are displaying "Unknown" even after clicking the check menu item 'Options -> VirusTotal.com -> Submit Unknown Executables'.

I have uninstalled and reinstalled Process Explorer with no success. Multiple antivirus scans from several different providers have come back negative.

What is causing this issue and when will it be resolved?

Please see the attached screenshots as well.

Sysinternals
Sysinternals
Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.
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6 answers

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  1. Julian Prodanov 6 Reputation points
    2020-12-18T21:08:24.527+00:00

    I have the same issue.

    49566-image.png

    1 person found this answer helpful.
    0 comments No comments

  2. Martha Patricia Gómez Hernández 11 Reputation points
    2020-12-19T17:07:41.98+00:00

    VirusTotal

    Similar problems with Autoruns and Winja.

    49510-2020-12-19-11-27-39-2.png

    And some time later (but I had to cancel because it was taking too long.)

    49596-2020-12-19-11-32-19-2.png

    Anybody feeling like contacting VirusTotal, I do not know. Is it that this way of accessing their service can cause overload on their systems and they want us out? I am clueless.

    1 person found this answer helpful.

  3. sol grundy 1 Reputation point
    2020-12-18T22:34:07.037+00:00

    Same problem. Yesterday it listed all processes as "unsupported device" or some such. Today, after "hash submitted" all processes are listed as "unknown"

    0 comments No comments

  4. Aneeq Ahmad 6 Reputation points
    2020-12-21T13:17:48.747+00:00

    Please someone tweet this to Mark Russinovich (@markrussinovich). He knows what to do.

    0 comments No comments

  5. me-01 1 Reputation point
    2020-12-29T05:30:10.603+00:00

    hi,

    now it's working again... :)

    happy holidays,
    me

    0 comments No comments