Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
523 questions
DKE issues after updating the DKE service
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Andrew Patterson
1
Reputation point
Has anyone run into issues after pushing a new version of the DKE service? I pushed a newer build of the DKE service and now when attempting to save files with a DKE backed label in office I get file permission issues. Reverting to the older instance of the service did not resolve the issue.
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JamesTran-MSFT 36,496 Reputation points Microsoft Employee2020-12-21T22:02:39.82+00:00 @Andrew Patterson
Thank you for your post! When it comes to the Microsoft Office built-in labeling, you'll need to use the Azure Information Protection unified labeling client to protect documents with Double Key Encryption. Currently, you can't use Microsoft Office built-in sensitivity labeling.- Did you follow this documentation when setting up DKE?
- Can you share a screenshot of the error message you're seeing?
For more info - Double Key Encryption frequently asked questions
If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue. -
JamesTran-MSFT 36,496 Reputation points Microsoft Employee
2020-12-23T18:46:19.937+00:00 @Andrew Patterson
I just wanted to check in and see if you had any other questions or if you were able to resolve this issue?
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