MS teams app sync to fail

Prajkta Patil 81 Reputation points
2024-09-05T07:54:26.2433333+00:00

Dear members, We have spfx package and teams app associated. Whenever we update the spfx package in app catalog and click on sync to teams. It always fail to sync. Everytime need to delete the teams app and then it works. Is it the correct behavior?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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SharePoint Development
SharePoint Development
SharePoint: A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.Development: The process of researching, productizing, and refining new or existing technologies.
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  1. JimmyYang-MSFT 51,716 Reputation points Microsoft Vendor
    2024-09-06T08:56:59.9366667+00:00

    @Prajkta Patil

    It sounds like you're experiencing a common issue with updating SPFx packages and syncing them to Microsoft Teams. Normally, you should be able to update the SPFx package in the SharePoint App Catalog and sync it with Teams without having to delete and re-add the Teams app. Here are some steps you might want to ensure are followed for a smoother process:

    1. Update SPFx Package in App Catalog:
    • Upload the updated SPFx package (.sppkg) to the SharePoint App Catalog.
    • Ensure the version number of the package is incremented, as keeping the version number the same might cause issues.
    1. Sync with Teams:
    • After the package is updated in the App Catalog, navigate to the "Apps for SharePoint" section.
    • Select the updated app and click "Sync to Teams."
    1. Check for Errors:
    • If there are any errors during the sync process, take note of the error messages. These can provide hints about what might be going wrong.
    1. Clear Cache:
    • Sometimes, clearing the browser cache can help if there are issues with the updated app not reflecting correctly.

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