Unable to activate Azure benefits from GitHub Student Developer Pack

Question

I am a verified student and signed up for the GitHub Student Developer Pack using my college email. However, I am unable to access the Azure benefits included in the pack. When I try to sign in to Azure using my GitHub account, I receive an error indicating that my email is associated with a work or school account, which prevents GitHub sign-in. Additionally, signing in directly with my college email results in a username error.

GitHub Support has confirmed that there is no issue with my student verification and suggested that the problem may be on Azure’s end, possibly requiring an email reset. They recommended I contact Azure support for assistance. I am currently using a different account to reach out for help, as I cannot sign in with my original account.

Please assist in resolving this issue so I can redeem the Azure benefits from the GitHub Student Developer Pack.

Answer 1

It seems that you are unable to access the Azure benefits included in the GitHub Student Developer Pack. According to the error message you received, your email is associated with a work or school account, which prevents GitHub sign-in. GitHub Support has confirmed that there is no issue with your student verification and suggested that the problem may be on Azure’s end, possibly requiring an email reset. They recommended you contact Azure support for assistance.

To resolve this issue, you should contact Azure support for assistance with resetting your email. They will be able to help you access your Azure benefits using your GitHub account.

---

References:

• Signing in to Visual Studio subscription with your work or school account
• Sign into your Monthly Azure Credit Subscription and Visual Studio using your GitHub credentials
• Support for Azure Dev Tools for Teaching

Answer 2

Hi Vedant S,
Thank you for reaching out to us on the Microsoft Q&A forum.

This topic is currently not supported in the Q&A forums.

I recommend initiating a new discussion through the Github Community Moderators are readily available there to assist you and provide guidance.

Please don't forget to Accept answer and close this thread.