Teams log-on

Michael Zhang 6 Reputation points
2020-12-19T09:41:17.123+00:00

49632-screen-shot-2020-12-19-at-53020-pm.png

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Sharon Zhao-MSFT 25,056 Reputation points Microsoft Vendor
    2020-12-21T02:30:49.203+00:00

    @Michael Zhang ,

    Does this issue persist all the time? Or what changes do you do before this issue happened?

    Does anyone else have the same issue?

    You could confirm with the organizer if this meeting is started properly. If no problem, let someone invite you in the meeting as below:
    49863-image.png

    Besides, sign out and sign in again to join the meeting. If no luck, clear the client cache and make sure your client is the latest version.

    Clear cache by deleting any file in the following folders:

    • %appdata%\Microsoft\teams\application cache\cache
    • %appdata%\Microsoft\teams\blob_storage
    • %appdata%\Microsoft\teams\Cache
    • %appdata%\Microsoft\teams\databases
    • %appdata%\Microsoft\teams\GPUcache
    • %appdata%\Microsoft\teams\IndexedDB
    • %appdata%\Microsoft\teams\Local Storage
    • %appdata%\Microsoft\teams\tmp

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