Unable to launch sandbox

Sukrit Khera 20 Reputation points
2024-09-06T18:16:24.78+00:00

I have access to Sandbox organization and my sandbox environment is also getting created.

However , when I try to authenticate, it keeps giving me error that my account is locked. After looking into further, it is trying to authenticate me to organization that I am no longer part off , and not using my primary organization or "Sandbox" organization.

How do I force it to use "Sandbox" organization for authentication ?

Is there another way to launch sandbox ?

Module: https://aka.ms/az900/sandbox

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Azure Training
Azure Training
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Training: Instruction to develop new skills.
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Accepted answer
  1. SiddeshTN 4,360 Reputation points Microsoft Vendor
    2024-10-02T15:12:01.8866667+00:00

    Hi Sukrit Khera,
    Thank you for your patience.
    We have received confirmation from the backend team that the issue has been resolved.

    Please try the unit again, as it should be functioning correctly now.
    We have also tested it on our side, and it is now working properly. A screenshot is attached for reference. User's image

    Please Accept the Answer & Upvote so that it will be useful for others in the community.

    1 person found this answer helpful.

1 additional answer

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  1. akinbade abiola 16,805 Reputation points
    2024-09-07T18:02:03.59+00:00

    You can try the below:

    sign out of all active sessions. Clear your browser cache and cookies to avoid any session conflicts and when signing in try to select the right tenant. You can also try in an incognito browser

    See: https://learn.microsoft.com/en-us/training/support/troubleshooting?source=recommendations

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola


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