To Do section of new Outlook sees some old tasks that do not exist anymore

Łukasz Żochowski 20 Reputation points
2024-09-08T09:32:46.2333333+00:00

Today I started using To-Do section in new Outlook. In the past I avoided that as this works very slow and is more a wrapper on the top of web app. Normal Windows 11 To-Do app did much better job.

However, what I notice is that is has some old tasks from April (most likely this is when I used it last time) and on the top of current ones. Those April tasks do not longer exist (check on iPhone, webapp, Outlook classic). So, there is a problem with cache. I deleted it, but it did not solve the problem. Neither cleaning Edge cache nor Outlook new uninstall/install again.

Do you see any options how to solve it?

Outlook
Outlook
A family of Microsoft email and calendar products.
3,818 questions
{count} votes

Accepted answer
  1. ChristyZhang-MSFT 23,221 Reputation points Microsoft Vendor
    2024-09-12T09:26:53.0233333+00:00

    Hi @Łukasz Żochowski ,

    Thanks for your reply!

    Please refer to the below steps to uninstall and re-install New Outlook to check if the issue persists:

    User's image

    Hope to help you!


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


1 additional answer

Sort by: Most helpful
  1. Łukasz Żochowski 20 Reputation points
    2024-09-12T18:08:44.4033333+00:00

    Of course it does not help. Standard approaches with uninstall and install do not help at all.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.