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I'm trying to complete "Exercise - Create an Azure virtual machine" but I'm no longer able to access the Cloud Shell. It used to work, but now I'm greeted with "Configuring Cloud Shell for sandbox access..." and nothing else. Prior to this happening I started getting authorization errors when trying to create the VM in the exercise and now it appears that I'm completely locked out of it. Any help would be appreciated.
This question is related to the following Learning Module
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I would recommend you sign out and log back into your user before trying again. If this does not resolve, here are more steps to resolve:
Refresh the page: Reload the browser to see if it resolves the problem.
Clear browser cache: Delete cached data and try accessing the sandbox shell again.
Use a different browser: Try another web browser to check if the issue is browser specific.
Firewall and proxy settings: Verify network settings to ensure they're not blocking the connection.
Incognito/Private mode: Open the sandbox shell in incognito/private mode to rule out browser-related issues.
You can mark it 'Accept Answer' and 'Upvote' if this helped you
Regards,
Abiola
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Hi Jacob Williams,
Thank you for reaching out to the Microsoft Q&A forum.
We hope akinbade abiola answer has resolved your issue. If not, please let us know in the comments so we can assist you further.
If challenges persist, please attach relevant screenshots for further assistance, ensuring all privacy details are concealed before posting.
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I have done all these things and still the same result.
Additionally, it did not start out this way. The shell would work just fine and then it would freeze on me in the above mentioned state.
Hi
We wish to engage with you offline for a much closer look, please send an email with subject line “Attn: Siddesh” to AzCommunity [at] Microsoft [dot] com with the following details, I will follow-up with you.
1. Referencing this thread.
2. Start to reproduce the issue and capture network trace and share the HAR file as outlined in this doc: https://learn.microsoft.com/en-us/azure/azure-portal/capture-browser-trace
Thank you.
Hi Jacob Williams,
Thank you for your patience.
Could you please try activating the sandbox again and attempt to complete the module!
This issue might have been temporary, potentially due to network /capacity limitations. If the issue continues, please feel free to let me know in the comments.
Hi Jacob Williams,
Thank you for your patience.
Could you please try activating the sandbox again and attempt to complete the module!
This issue might have been temporary, potentially due to network /capacity limitations. If the issue continues, please feel free to let me know in the comments.
Hi Jacob Williams,
Thank you for your patience.
Could you please try activating the sandbox again and attempt to complete the module!
This issue might have been temporary, potentially due to network /capacity limitations. If the issue continues, please feel free to let me know in the comments.
Hi Jacob Williams,
Thank you for your patience.
We have received confirmation from the backend team that the issue has been resolved.
Please try the unit again, as it should be functioning correctly now.
We have also tested it on our side, and it is now working properly. A screenshot is attached for reference.
Please Accept the Answer & Upvote so that it will be useful for others in the community.
Hi Jacob Williams,
Just checking in to see if you had a chance to see my previous answer.
Please Accept the Answer & Upvote so that it will be useful for others in the community.
Hi Jacob Williams,
Just checking in to see if you had a chance to see my previous answer.
Please Accept the Answer & Upvote so that it will be useful for others in the community.