Cloud Shell Stuck on "Configuring Cloud Shell for sandbox access..."

Jacob Williams 0 Reputation points
2024-09-09T15:28:24.97+00:00

I'm trying to complete "Exercise - Create an Azure virtual machine" but I'm no longer able to access the Cloud Shell. It used to work, but now I'm greeted with "Configuring Cloud Shell for sandbox access..." and nothing else. Prior to this happening I started getting authorization errors when trying to create the VM in the exercise and now it appears that I'm completely locked out of it. Any help would be appreciated.

This question is related to the following Learning Module

Azure Training
Azure Training
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Training: Instruction to develop new skills.
1,656 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. akinbade abiola 17,125 Reputation points
    2024-09-09T21:41:34.8766667+00:00

    I would recommend you sign out and log back into your user before trying again. If this does not resolve, here are more steps to resolve:

    Refresh the page: Reload the browser to see if it resolves the problem.

    Clear browser cache: Delete cached data and try accessing the sandbox shell again.

    Use a different browser: Try another web browser to check if the issue is browser specific.

    Firewall and proxy settings: Verify network settings to ensure they're not blocking the connection.

    Incognito/Private mode: Open the sandbox shell in incognito/private mode to rule out browser-related issues.

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola


  2. SiddeshTN 4,360 Reputation points Microsoft Vendor
    2024-10-02T12:37:22.63+00:00

    Hi Jacob Williams,
    Thank you for your patience.
    We have received confirmation from the backend team that the issue has been resolved.

    Please try the unit again, as it should be functioning correctly now.
    We have also tested it on our side, and it is now working properly. A screenshot is attached for reference.

    User's image

    Please Accept the Answer & Upvote so that it will be useful for others in the community.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.