We couldn't connect your data An unexpected error occurred while processing your data. Please try again.

Tushar T. Singh 10

I keep getting this error message in azure OpenAi studio when the studio is trying to ingest data and create index.

We couldn't connect your data An unexpected error occurred while processing your data. Please try again.

navba-MSFT 25,495 Reputation points Microsoft Employee

2024-09-10T05:10:48.9066667+00:00
@Tushar T. Singh Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

.

Please confirm again you have granted Your account and the System Managed Identity of the Azure OpenAI and Azure Search resource has the Storage Blob Data Contributor RBAC role at the Storage Account level.

Assign yourself either the Cognitive Services OpenAI User or Cognitive Services OpenAI Contributor role to allow you to use your account to make Azure OpenAI inference API calls

Ensure that you have granted the below permissions:

In the above table, the Assignee means the system assigned managed identity of that resource.

The admin needs to have the Owner role on these resources to add role assignments.

More info here.

After granting the above permissions wait for atleast 15 minutes for the RBAC changes to reflect and then test it.

.

.

Note: If the above action plan doesn't help, please collect the Browser HAR trace while reproducing the issue again and share the traces here.

.

.

Hope this helps.
navba-MSFT 25,495 Reputation points Microsoft Employee

2024-09-11T08:41:50.86+00:00

@Tushar T. Singh If you are still facing the same issue after following the above suggestions, Could you also test with the Azure OpenAI legacy studio and check if that helps. Awaiting your reply.
rregine 0 Reputation points

2024-09-11T11:03:35.85+00:00
Hi @navba-MSFT - I have the same issue. I worked through the permissions including making sure I assigned myself Cognitive Services OpenAI Contributor. I then checked the browser trace and saw that after i click "save and close" I get this error from the next request:

{

"error": { "code": "BadRequest", "message": "Parameter deploymentName is required and cannot be null." }

}

any suggestion?
navba-MSFT 25,495 Reputation points Microsoft Employee

2024-09-11T12:18:59.98+00:00

@rregine If you are still facing the same issue after following the above suggestions, Could you also test with the Azure OpenAI legacy studio and check if that helps. Awaiting your reply.
navba-MSFT 25,495 Reputation points Microsoft Employee

2024-09-12T04:45:19.36+00:00

@Tushar T. Singh A quick follow-up to check if you had a chance to look at my above suggestion. Awaiting your reply.
Karl-Johan Olofsson 0 Reputation points

2024-09-12T08:25:40.1866667+00:00

Hi, I had the same problems as Tushar above. I've tried your recommendations regarding role assignments. When I switched to the legacy studio the problem disappeared and I could add and index data successfully.
rregine 0 Reputation points

2024-09-12T13:51:24.9+00:00

@navba-MSFT I ended up deploying this demo from github and have been using that instead for now. I don't know if its because I used the existing OpenAI resources for the demo but now if I go into the AI studio it gives me all kinds of other authentication errors so I can't do the data import test anyway
Rohit Anand 0 Reputation points Microsoft Employee

2024-09-17T17:47:54.92+00:00

I too faced same issue. Switching to Legacy studio worked.

Share via

We couldn't connect your data An unexpected error occurred while processing your data. Please try again.

Your answer