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Windows server 2022 is failing to run AD Connect Sync and keep returning an error, what could be the issue?

Denzel Moyo 0 Reputation points
2024-09-10T12:58:13.14+00:00

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I am running Windows server 2022 (activated) and this is the On prem AD. I am trying to run AD sync to connect this to my Azure cloud services but i keep getting the above error. What can i do to resolve it? Note: I have tried both Express and Custom setup, they both give errors.

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  1. Akhilesh Vallamkonda 15,355 Reputation points Moderator
    2024-09-16T20:08:22.2633333+00:00

    Hi @Denzel Moyo

    Thank you for reaching Microsoft Q&A!

    Based on the error message you it seems issue with the Verify Account Credentials.
    Could you please check that the account name and password you are using for the synchronization service are correct as per the below document according to the installation type https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/how-to-connect-install-express
    https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/how-to-connect-install-custom
    Also, verify that you have followed the Prerequisites for Microsoft Entra Connect.

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