"We couldn't display Microsoft Teams" error on the Admin Center

Question

I've been struggling to figure out why Teams isn't working at my workplace.

At first I thought it was a setting inside the tenant, but according to the admin center everything is turned on. All employees, including myself, have licenses that include Teams as a feature.

Then, whilst continuing my research into the issue, I came across this screen (Attached) when I go to Settings>Org settings>Microsoft Teams.

Not sure what's going on. I've seen a few posts elsewhere about the issue but can't seem to find a solution.

Any help would be appreciated.

Answer 1

@AGJr

The Teams Admin Center should typically be visible in the Microsoft 365 admin centers list if you have the necessary administrative roles. If it's not showing up, here are a few things you could try:

1. Check your administrative roles: Make sure you have the necessary administrative roles to access the Teams Admin Center. Both Global administrators and Teams service administrators should have access
2. Clear your browser cache: Sometimes, browser cache can cause display issues. You can try clearing your browser cache and then check again
3. Try logging in directly: You can try logging in directly to the Teams Admin Center using this URL: [https://admin.teams.microsoft.com]

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