Hello,
Thank you for posting in Q&A forum.
Based on the information you provided, I suggest you try the following method to see if it works:
- Press Windows + R shortcut keys to open the Run window, type systempropertiesadvanced to open System Properties and then click the Hardware tab.
- Click the Device Installation Settings option. In the pop-up window, select No (your device may not work properly) in the "Do you want to automatically download manufacturer apps and custom icons for your device" option to turn off automatic driver updates.
- Click the Save Changes option to make the configuration take effect.
I hope the information above is helpful.
Best regards
Zunhui
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