Distributed cache service is not configured on server(s). SharePoint 2019

Question

Distributed cache service is not configured on server(s). SharePoint 2019

Amanda Berry 0

I have been trying to resolve this issue for awhile now and keep running into issues.

I have tried everyone from Stefan's blog post including the May 2023 CU: https://blog.stefan-gossner.com/2023/02/16/trending-issue-distributed-cache-problems-after-applying-january-2023-cu/

Get-CacheClusterHealth
Get-CacheClusterHealth : ErrorCode<ERRCAdmin040>:SubStatus<ES0001>:Failed to connect to hosts in the cluster
At line:1 char:1
+ Get-CacheClusterHealth
+ ~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [Get-CacheClusterHealth], DataCacheException
    + FullyQualifiedErrorId : Microsoft.ApplicationServer.Caching.DataCacheException,Microsoft.ApplicationServer.Cachi
   ng.Commands.GetCacheClusterHealthCommand

Here is ClusterConfig.xml

-<advancedProperties>
<partitionStoreConnectionSettings leadHostManagement="false"/>
-<securityProperties>
-<authorization>
<allow users="WSS_ADMIN_WPG"/>
<allow users="WSS_WPG"/>
</authorization>
</securityProperties>
</advancedProperties>

AppFabric Caching Service stays down and disables itself no matter if I set it to Automatic or not.
If I try to start it on Central Admin I get this error:
Dynamic operations can only be performed in homogenous AppDomain.

Get-Cachehost gives me this

PS C:\Users\ab041222> Get-CacheHost
HostName : CachePort              Service Name            Service Status Version Info
--------------------              ------------            -------------- ------------
SHAREPT.mydomain.org:22233 AppFabricCachingService DOWN           3 [3,3][1,3]

Any help would be greatly appreciated. Thank you!!

1 answer

Your answer

Answer 1

RaytheonXie_MSFT 40,471 Microsoft External Staff

Hi @Amanda Berry ,

You need to remove the instance and re-add it. Try following commands:

Remove-SPDistributedCacheServiceInstance

Add-SPDistributedCacheServiceInstance

You could follow the instruction from below technet to repair the Distributed Cache host.

http://technet.microsoft.com/en-us/library/jj219613.aspx#repair

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Amanda Berry 0

I tried what you recommended. When I tried doing Add-SPDistributedCacheServiceInstance I got this

Add-SPDistributedCacheServiceInstance
Add-SPDistributedCacheServiceInstance : A parameter cannot be found that matches parameter name 'Path'.
At line:1 char:1
+ Add-SPDistributedCacheServiceInstance
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidData: (Microsoft.Share...ServiceInstance:SPCmdletAddDist...ServiceInstance) [Add-
   SPDistributedCacheServiceInstance], ParameterBindingException
    + FullyQualifiedErrorId : Microsoft.SharePoint.PowerShell.SPCmdletAddDistributedCacheServiceInstance

So then I tried to repair with the following(see below) and it gave no error:

$instanceName ="SPDistributedCacheService Name=AppFabricCachingService"
>>
>> $serviceInstance = Get-SPServiceInstance | ? {($_.service.tostring()) -eq $instanceName -and ($_.server.name) -eq $env:computername}
>>
>> If($serviceInstance -ne $null)
>> {
>> $serviceInstance.Delete()
>> }

And I ran the Remove and Add option.

Add-SPDistributedCacheServiceInstance : Cannot stop AppFabricCachingService service on computer
'SHAREPT.mydomain.org'.
At line:1 char:1
+ Add-SPDistributedCacheServiceInstance
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidData: (Microsoft.Share...ServiceInstance:SPCmdletAddDist...ServiceInstance) [Add-
   SPDistributedCacheServiceInstance], CmdletInvocationException
    + FullyQualifiedErrorId : Microsoft.SharePoint.PowerShell.SPCmdletAddDistributedCacheServiceInstance

Then I went and manually stopped the AppFabric service and tried it again with no error. But I am still see the Distribute cache error in Sharepoint:

User's image

I am also seeing the following errors in Event Viewer:

The Execute method of job definition Microsoft.Office.Server.UserProfiles.LMTRepopulationJob (ID 66f3426c-5fb8-40a3-905c-51a951d150b0) threw an exception. More information is included below.
Unexpected exception in FeedCacheService.IsRepopulationNeeded: Unable to create a DataCache. SPDistributedCache is probably down... (Correlation=7a844fa1-281a-d036-d333-bfe548a81cb3)

The Execute method of job definition Microsoft.Office.Server.UserProfiles.FeedCacheRepopulationJob (ID f94b42e2-27d2-49f8-b701-48594af156e6) threw an exception. More information is included below.
Unexpected exception in FeedCacheService.IsRepopulationNeeded: Unable to create a DataCache. SPDistributedCache is probably down... (Correlation=86844fa1-b86d-d036-d333-b81382bdf9c1)

Amanda Berry 0

I tried running the repair first and it gave no answer so then I tried to Remove and Add and received errors.

Remove-SPDistributedCacheServiceInstance
PS C:\Users\spservice> Add-SPDistributedCacheServiceInstance
Add-SPDistributedCacheServiceInstance : Cannot stop AppFabricCachingService service on computer
'SHAREPT.mydomain.org'.
At line:1 char:1
+ Add-SPDistributedCacheServiceInstance
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidData: (Microsoft.Share...ServiceInstance:SPCmdletAddDist...ServiceInstance) [Add-
   SPDistributedCacheServiceInstance], CmdletInvocationException
    + FullyQualifiedErrorId : Microsoft.SharePoint.PowerShell.SPCmdletAddDistributedCacheServiceInstance

So I stopped that AppFabric service manually went back to to Add function again with no errors. However, I am still seeing the error in "Distributed cache services is not configured on server(s) and I am also seeing these errors in the Event Viewer:

The Execute method of job definition Microsoft.Office.Server.UserProfiles.LMTRepopulationJob (ID 66f3426c-5fb8-40a3-905c-51a951d150b0) threw an exception. More information is included below.
Unexpected exception in FeedCacheService.IsRepopulationNeeded: Unable to create a DataCache. SPDistributedCache is probably down... (Correlation=7a844fa1-281a-d036-d333-bfe548a81cb3)

The Execute method of job definition Microsoft.Office.Server.UserProfiles.FeedCacheRepopulationJob (ID f94b42e2-27d2-49f8-b701-48594af156e6) threw an exception. More information is included below.
Unexpected exception in FeedCacheService.IsRepopulationNeeded: Unable to create a DataCache. SPDistributedCache is probably down... (Correlation=86844fa1-b86d-d036-d333-b81382bdf9c1)

Amanda Berry 0 Reputation points

2024-09-13T17:30:27.8366667+00:00

My apologies for the double comment. My comments were flagged for whatever reason and were showing as being deleted and my account was temporarily suspended.
RaytheonXie_MSFT 40,471 Reputation points Microsoft External Staff

2024-09-26T08:11:26.79+00:00

Hi @Amanda Berry ,

1.Please check whether the status of User Profile service is started.

Central Administration->Manage services on server->START User Profile service

Right-click on cmd.exe and select Run as administrator, type IISRESET.

2.Check the operation log of the Feed Cache Repopulation Job history for failure records.
Amanda Berry 0 Reputation points

2024-09-26T13:20:12.9266667+00:00

@RaytheonXie_MSFT

I confirmed that that the User Profile service is started:

I did the IISRESET cmd after that and went to look at the Job History and am seeing that it is failing in the logs.

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Distributed cache service is not configured on server(s). SharePoint 2019

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