Hello,
Thank you for posting in Q&A forum.
Please kindly try below steps and see if it helps:
1.Use Windows Defender Offline Scan under Security settings -> Virus & threat protection -> Scan options -> Microsoft Defender Antivirus (offline scan) -> Scan now
2.Reset the network under Settings > Network & Internet > Status -> Network reset.
3.Boot the machine in safe mode and check if issue persists.
I hope the information above is helpful.
If you have any questions or concerns, please feel free to let us know.
Best regards,
Jill Zhou
If the Answer is helpful, please click "Accept Answer" and upvote it.