MECM Application Issue

Question

hello,

running MECM 2006. i have created a Visio 2019 application. currently only distributing to one computer in a test device collection. the application in the software center of said computer shows as NEW.

when i click on the icon i only see a greyed out UNINSTALL button. and it says INSTALLED.

the computer does not have the application installed

is there something i can do to figure out what is happening (or not happening)?

thanks

Answer 1

@Jeffrey Tucker
Thank you for posting in Microsoft Q&A forum.
Like Saad said, if your client has met the detection rule you are configured, it will be considered as installed.
So we need to configure a specific detection rule for viso like below, you may try to install it manually in a test machine and check the registry to confirm it:

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Answer 2

Hi @Jeffrey Tucker ,

You have to check the detection method on your application. Otherwise, you can use Office Deployment Tool to deploy MS Visio.

You can refer to the following guide: https://www.prajwaldesai.com/deploy-office-2019-using-sccm/

Regards,

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Youssef Saad | New blog: https://youssef-saad.blogspot.com
Please remember to ** “Accept answer” ** for useful answers, thank you!

Answer 3

thanks for reply. i used your link to create my application. i used same guide for the Office2019 that did work on same test computer. my detection rule is below and matches the Office2019 settings.

any suggestions on what my issue is or how to troubleshoot?

Answer 4

@AllenLiu-MSFT thanks so much. this was a great help. now i understand. i have since setup Office, Visio, and Project VL using the following reg hives:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ProPlus2019Volume - en-us
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\VisioStd2019Volume - en-us
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ProjectStd2019Volume - en-us

i see that my issue was the incorrect reg key

i really appreciate the assistance. as a side not i also had an error in the original deployment of Office that making this change corrected it on subsequent deployments.