Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
3,276 questions
Getting previously resolved error regarding access with keys
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Fatima Masood
20
Reputation points
Hi everyone,
I was previously able to resolve this error when I was working on my code to read from an sql database: NotFoundError: Error code: 404 - {'error': {'code': 'DeploymentNotFound', 'message': 'The API deployment for this resource does not exist. If you created the deployment within the last 5 minutes, please wait a moment and try again.'}}
When I fixed it previously it was due to me using the wrong API key.
However, the next day, I was getting the same error with the same keys and endpoints. I also tried to regenerate the keys, but that didn't work either. Now, I am getting this error: openai.AuthenticationError: Error code: 401 - {'statusCode': 401, 'message': 'Unauthorized. Access token is missing, invalid, audience is incorrect (https://cognitiveservices.azure.com), or have expired.'}
I have double, triple, quadruple checked my keys, endpoint, deployment names and model, but it's still not working. Is there a way to resolve this.
Thanks a lot.
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AshokPeddakotla-MSFT 35,091 Reputation points2024-09-12T10:20:23.4533333+00:00 Fatima Masood Greetings!
I understand that you are continuously seeing the same error irrespective of using correct keys and endpoints.
Could you confirm the API version you are using? Are you seeing the same issue with latest API version?
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Fatima Masood 20 Reputation points
2024-09-13T06:00:21.32+00:00 Hi Ashok,
I was able to resolve it yesterday as well. I made a new deployment with gpt-4o as the deployment name and model name, and 2024-05-13-preview as the API version. It worked after 30 mins till the EOD.
However, as soon as I logged in today morning and tried again, I got the same NotFoundError: Error code: 404 - {'error': {'code': 'DeploymentNotFound', 'message': 'The API deployment for this resource does not exist. If you created the deployment within the last 5 minutes, please wait a moment and try again.'}} error.
Is it an issue with the time zone or something? I noticed that the day before and yesterday, it only started working again after 12PM in my time zone.
I appreciate any help because I'm stumped.
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AshokPeddakotla-MSFT 35,091 Reputation points
2024-09-16T16:38:51.35+00:00 Not sure about the time zone issue. Since its working sometime, I will check internally and update you if there is information regarding the same. Appreciate your time and patience..
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