Dell Windows 11 OS keeps crashing when users login after locking the screen

Question

I use Datto RMM to monitor my work environment devices and I keep getting same alert from different machines:

Event Log

Name: SystemSystem

Source: EventLog

Code: 6008

Type: 2

When I check on Event Viewer, I see the below description:

The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID

Windows.SecurityCenter.WscCloudBackupProvider

and APPID

Unavailable

to the user AzureAD\TumeloSwati SID (S-1-12-1-2140830776-1321948840-2871889821-676614086) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Answer 1

Hello Sibulele Landzela,

Thank you for posting in Q&A forum.

Event 6008 is typically coming due to a third-party app or display card driver. You could try these steps:

1. Roll back display card driver.
2. Check for the 3rd -party programs on Task manager.
3. Check for Windows Updates, ensure the system has the latest update.
4. If you encounter the issue after a Windows Update, uninstall it and check again.
5. Perform a clean boot and manually disable the program one after the other in order to identify what is causing the problem.

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

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