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arc-enabled servers cannot check for updates or run one-time update

Maharaj, Ricky I. - Admin O365 0 Reputation points
2024-09-13T21:43:21.1966667+00:00

All my arc-enabled servers can no longer run check for updates or one-time update. all show no updates data under update status

Azure Update Manager
Azure Update Manager
An Azure service to centrally manages updates and compliance at scale.
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  1. hossein jalilian 8,080 Reputation points
    2024-09-13T22:54:55.8833333+00:00

    Thanks for posting your question in the Microsoft Q&A forum.

    Ensure the Azure Arc agent is installed, running, and connected on each server, you can verify the agent status in the Azure portal under the Arc-enabled server resource.

    Confirm the servers meet all prerequisites for Update Manager, including supported OS versions.

    Check the Update Manager logs in Azure Monitor for any errors related to the affected servers.

    If issues persist after trying these steps, consider opening an Azure support ticket for further assistance.

    Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful

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