You do not have permission to access this page. Guest users are not allowed to configure sync. Please use another administrator account. Summary Session IDa8cdadab07ab404ea2acfe5d199dc2a3 Resource IDNot available ExtensionMicrosoft_AAD_Connect_Provisioning ContentProvisioningManagementBlade Error code403You do not have permission to access this page. Guest users are not allowed to configure sync. Please use another administrator account. Summary Session IDa8cdadab07ab404ea2acfe5d199dc2a3 Resource IDNot available ExtensionMicrosoft_AAD_Connect_Provisioning ContentProvisioningManagementBlade Error code403

Hi @Anupa Philip Thank you for posting this in Microsoft Q&A. I'm sharing this screenshot to ensure that we are on the same page and that you are encountering the same error that I have. Please confirm the type of account used in this scenario, Guest or Member? The error mentioned above suggests that a Guest user account is being used for configuration and please verify the type of tenant currently in use, whether it is Microsoft Entra ID or a B2C tenant. Thanks, Navya.

Unable to access Configuration page of MS Entra

Accepted answer

Navya 11,225 Reputation points Microsoft Vendor

2024-09-17T11:45:45.53+00:00

Hi @Anupa Philip

Thank you for posting this in Microsoft Q&A.

I'm sharing this screenshot to ensure that we are on the same page and that you are encountering the same error that I have.

Please confirm the type of account used in this scenario, Guest or Member? The error mentioned above suggests that a Guest user account is being used for configuration and please verify the type of tenant currently in use, whether it is Microsoft Entra ID or a B2C tenant.

Thanks,

Navya.
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1 person found this answer helpful.
Anupa Philip 20 Reputation points

2024-09-17T12:03:29.2166667+00:00

Yes, this is the exact error I received.

Recap:

I previously had access to Entra Connect as a classic administrator. However, two weeks ago, we removed the classic administrator role from this tenant as required and changed it to an owner role.

Yesterday, when I attempted to access the Entra configuration, I encountered the error mentioned above. I then changed the role to member (it was previously a guest role), but it did not work. Since I needed immediate access to the configuration, I created a new member as a temporary solution.

Queries I have:

I am the global administrator of this tenant and I have the Owner role for the subscription. Why did I encounter the error?

I am unsure if I had the guest role because I was initially invited to this tenant. Is it possible for me to change my role from guest to member and make it work? Logically, it does not make sense, but I would like to know if it is possible.

Navya 11,225 Reputation points Microsoft Vendor

2024-09-18T17:20:09.6+00:00

Hi @Anupa Philip

Thank you for following up on this!

To configure cloud sync you must be member to the tenant.

The document states that the minimum required role is Hybrid Identity Administrator, while the Global Administrator role is the highest privilege in Entra, allowing all configurations to be performed.

Changing from guest to member would alter the user type but not the User Principal Name (UPN), so changing your role from guest to member would not be effective.

Hopes this helps. Do let us know if you have any further queries.

Anupa Philip 20 Reputation points

2024-09-20T07:19:15.9466667+00:00

Hello Navya,

Thanks for the update. I've reviewed the suggestion mentioned earlier. Is it possible to remove the account and then add it back as a member? Do you think that could solve the issue?

Thanks,

Anupa

Navya 11,225 Reputation points Microsoft Vendor

2024-09-20T10:07:27.87+00:00

Hi @Anupa Philip

It is possible to delete the account; however, the same account cannot be re-added as a member. When you create a new user as a member, the user will be assigned the current tenant domain. For instance, if your current domain is @contoso.com, the new user will be created as user@contoso.com.
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Unable to access Configuration page of MS Entra

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