I'm with the same problem and searching what can I do to solve this.
Can't get a code from the authenticator App - stuck in a loop
Jérôme Lefrançois
35
Reputation points
Dear,
when I want to log into my microsoft 365 account (Microsoft 365 Apps for business) I don't have the possibility to generate a code via the authenticator App.
I am the administrator of this account and cannot log as an admin as well.
The only option I have / I see in the auth app are:
- Account connected
- Configure 2 step authentication (then a QR code is requested which I don't have)
Thank you for your support
J.
3 answers
Sort by: Most helpful
-
-
AH 0 Reputation points
2024-09-27T13:37:34.6966667+00:00 Same problem driving me mad, any solutions?????
-
DnyanDeep Taur 0 Reputation points
2024-09-27T15:07:57.8133333+00:00 Same problem @microsft @admin 1 adminadmin 1