How to enable the "External collaboration settings" section?

Agustin Morinigo 20 Reputation points
2024-09-17T03:56:41.8533333+00:00

Hello!
I want to configure the "External collaboration settings" section of my tenant by following this resource but this section is not available. I have a subscription for my tenant and I have the required roles.
When I try to enter to this one, the message "This feature is unavailable or doesn't apply to the current tenant configuration" appears.
The message also has attached this link to "learn more" but it is not useful for me.
Has anyone had this problem?
I would be grateful if you could help me or provide me with useful information.

Microsoft Entra External ID
Microsoft Entra External ID
A modern identity solution for securing access to customer, citizen and partner-facing apps and services. It is the converged platform of Azure AD External Identities B2B and B2C. Replaces Azure Active Directory External Identities.
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Accepted answer
  1. Navya 10,955 Reputation points Microsoft Vendor
    2024-09-19T02:24:06.8633333+00:00

    Hi @Agustin Morinigo

    Thank you for posting this in Microsoft Q&A.

    I understand you are trying to enable the "External collaboration settings" section, but you are getting error "This feature is unavailable or doesn't apply to the current tenant configuration".I'm sharing the screenshot to confirm that we have the same understanding.

    User's image

    Could you please confirm which tenant type you are currently using?

    User's image

    Based on the information provided, it appears you are utilizing an external tenant. The external collaboration settings feature is not available in external tenants, which is likely the reason you are encountering this message "This feature is unavailable or doesn't apply to the current tenant configuration".

    Hope this helps. Do let us know if you any further queries.

    Thanks,

    Navya.

    If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

    1 person found this answer helpful.
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