Unable to uninstall android app

CONSOLE Alfredo 20 Reputation points
2024-09-17T12:35:27.5966667+00:00

I have configured android devices on the Intune enterprise portal (FULLY MANAGED profile)

I have deployed an Android application from the Intune portal.

Type: managed google play store app

Assignments: Required (I entered a group of users)

Unistall: Group mode - included (I entered a specific user group)

The app won't uninstall automatically and I can't uninstall it manually, because it appears:

"UNINSTALL: THIS package is required by the device administrator or the work profile itself."

What am I doing wrong ?

thanks

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Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
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  1. ZhoumingDuan-MSFT 13,155 Reputation points Microsoft Vendor
    2024-09-18T02:58:44.4666667+00:00

    @CONSOLE Alfredo, Cloud Administrator, Thanks for posting in Q&A.

    From your description, I know you want to uninstall apps on Android device but failed.

    Based on my research, if you want to uninstall one app, you can just assign group under Uninstall and after sync the app will be uninstalled.

    The reason why you failed to uninstall the app and got error message is probably you not only add All Users under Required but also add some user groups Under Uninstall, that may cause some conflict, so if all the users have installed the app successfully, you can remove All Users under Required and just leave the user group you want to uninstall under Uninstall and sync with Intune, the app may uninstall successfully.

    Please try above information, if there is any update, feel free to let me know.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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