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PPE tenant is blocked, cannot find the resource [Security Platform]

Maneesh Reddy Mallu (Quadrant Resource LLC) 0 Reputation points Microsoft External Staff
2024-09-18T22:07:25.13+00:00

Signing in is failing with the below error, the portal is working on and off.

Error message: AADSTS5000224: We are sorry, this resource is not available. If you are seeing this message by mistake, please contact Microsoft support. Trace ID: df45c480-de4f-4c36-8ee4-e961835b0c00 Correlation ID: c53a5df0-33e4-4ae0-b459-377fb9568806 Timestamp: 2024-09-18 21:52:33Z User's image

Microsoft Security | Microsoft Entra | Microsoft Entra ID

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  1. Raja Pothuraju 24,710 Reputation points Microsoft External Staff Moderator
    2024-09-30T17:45:05.68+00:00

    Hello @Maneesh Reddy Mallu (Quadrant Resource LLC),

    Thank you for your time and patience during our offline discussion.

    As we discussed, we observed that your PPE tenant is an internal tenant. To unblock/re-authenticate, we have followed the internal process by raising an incident with our engineering team to resolve the re-auth issue.

    I hope this information is helpful. Please feel free to reach out if you have any further questions.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Thanks,
    Raja Pothuraju.

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