Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Question

Windows Server 2016 CAPI2 Event ID 513

Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:

AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:

Access is denied.

.

Answer 1

Hi OGLE, BRADFORD,

Thank you for posting in the Q&A Forums.

Check service account permissions:

Make sure that the account running the encryption service (usually the Local System account) has permissions to access the relevant files and directories.

Check the permissions of the %SystemRoot%\System32\Drivers\ directory to ensure that the Local System account has sufficient permissions to read and write to files.

Run as Administrator:

If you are triggering this action through some sort of automated script or manual action, try running these actions as an administrator.

Check group policies and security policies:

Check to see if there are any group policies or security policies that may restrict the permissions of the Local System account.

Check to see if any software security products (such as anti-virus software) may be blocking file access.

Check the system event log:

Check the system logs for other relevant errors or warnings that may provide more context about the problem.

Updates and patches:

Make sure your Windows Server 2016 system is up to date, including all important security updates and patches.

Sometimes, Microsoft releases updates that fix specific permissions or compatibility issues.

Best regards

NeuviJ

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