How to configure Session Hosts to log in with Entra ID

Question

I've got a host pool with several VMs assigned to users. It was created by a previous employee of our company. Users are able to sign in with their Entra ID credentials. It works great. I created a second host pool (HP2) identical to the first (HP1) but in a different region. I am unable to log in to the VMs in HP2 unless I use the local administrator credentials. My Entra ID does NOT work for VMs in HP2

I'm new to Azure Virtual Desktops and am not sure what configuration I'm missing to make this work.

Any ideas?

Answer 1

Hi Russ S,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

I understand that you’re having trouble logging into the VMs in HP2 using your Entra ID credentials and can only access them with local administrator credentials. Could you please provide the error details along with a screenshot?
To troubleshoot the issue, please follow these steps:

• Ensure that the network configuration allows the necessary traffic. Sometimes, firewall or network security group (NSG) rules may block the required ports or protocols for Microsoft Entra ID authentication.
• Check that users have the appropriate roles assigned in Azure. They may need to belong to a specific role, such as Desktop Virtualization User, to access the resources.

If you have any further queries, do let us know.

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