MS teams is not working on my wi-fi but working on mobile hotspot. Please help

Rahul Jain 1 Reputation point
2020-03-31T09:46:20.23+00:00

MS teams is not working on my wi-fi but working on mobile hotspot. Please help

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Philippe Levesque 5,706 Reputation points MVP
    2020-03-31T17:35:20.22+00:00

    Hi, can you provide any more details about the error ? as we would guess the true error there.

    I would say please check your DNS and make sure your internet is ok on your WIFI.

    The fact it work somewhere else make me think your router/accesspoint got a error, please reset it maybe if you can.

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  2. G.Bayram 1 Reputation point
    2020-03-31T19:59:11.067+00:00

    Check if you have an internet connection through your wi-fi.
    If you have a stable internet connection than check that the firewall doesn't block the required IP ranges.
    For more information on the ip ranges visit the docs.

    Would still be helpful to know if an error message is displayed or what exactly is not working ;)

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  3. JimmyYang-MSFT 49,886 Reputation points Microsoft Vendor
    2020-04-01T12:05:15.05+00:00

    Hi RahulJain!
    Is there any error messages about this issue?
    Can other applications use WI-fi with no issue?
    At present, we recommend you check if your have a stable network connection on your WIFI.

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