Hi,
Thanks for your post. Here are a few general potential causes.
- Encoding Issues: Garbled characters often result from incorrect encoding settings. Ensure that the application supports Unicode or UTF-8 encoding. If the application does not support Unicode, characters not representable in the 8-bit character set will appear as question marks or garbled text.
- System Locale Mismatch: If the system locale does not match the language configured in the application, characters can appear garbled.
- Font Issues: Missing or corrupted fonts can cause text to appear garbled. Ensure that the necessary fonts are installed on the user's device.
Since the issue is related to Oracle CPQ Application, it's recommended to post in an Oracle CPQ forum.
Best Regards,
Ian Xue
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