KB 5043076 and KB5041587 , Windows Explorer is crashing

Question

After applying the two upgrades, KB 5043076 and KB 5041587, shell extension applications such as Easy DMS software, which extends "Windows Explorer," crash while exploring / navigating between folders.

Answer 1

Hello,

Here are some steps you can try:

Update the Software: Check if there is an update available for Easy DMS.

Uninstall the Updates: If updating the software doesn’t help, you might consider uninstalling the problematic updates. You can do this by going to Settings > Update & Security > Windows Update > View update history > Uninstall updates.

Best Regards,

Hania Lian

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