the knowledge check isn't working and I can't complete the module

Question

the knowledge check isn't working and I can't complete the module

Andrea Wilson 35

I'm trying to complete this knowledge check and have entered my answers but it is not marking them or letting me complete the module:

https://learn.microsoft.com/en-us/training/modules/demonstrate-capabilities-power-pages/6-knowledge-check

This question is related to the following Learning Module

Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2024-09-20T02:27:01.7333333+00:00

Hi Andrea Wilson,

Thank you for reaching out to us on the Microsoft Q&A forum.

We are aware of the issue and are actively communicating internally to resolve it as soon as possible.
Daisy Joie Viray 5 Reputation points

2024-09-20T16:18:33.06+00:00

Any update on this issue? I can't complete the learning path because of the Knowledge Check.
Andrea Wilson 35 Reputation points

2024-09-23T09:36:20.7866667+00:00

any news please - I'm very keen to complete this module. Can you provide an eta of when this issue will be resolved?
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2024-09-23T09:39:34.5233333+00:00

Hi Andrea Wilson,

Our team is aware of this issue and is actively working on a solution.

In the meantime, we ask that you complete the other units/modules in the learn paths. We will provide updates as soon as we have more information.

Thank you for your patience and understanding.
Andrea Wilson 35 Reputation points

2024-09-23T11:46:49.15+00:00

Thanks for the reply Syed - do you have any idea how long it might take, days/weeks/months? This is the last thing preventing me from completing the unit/module/path.

Thanks
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2024-09-24T11:05:57.2866667+00:00

Hi Andrea Wilson,

Our internal team is working on it and will get back to you as soon as possible.

Thank you.
Andrea Wilson 35 Reputation points

2024-09-25T07:21:32.81+00:00

All seems to be resolved. Thanks.
Lorentz Yeung 35 Reputation points

2024-10-07T17:48:35.3333333+00:00

No it is not functioning well. My "Knowledge Check" is not "passable". The 200xp on at the top right corner isn't changing at all. And there is no submit button.
Kelly Diep 5 Reputation points

2024-10-07T17:50:54.3666667+00:00

Im having the same issue. Please let us know the turnaround time in getting this resolved. Thanks!
Natasha Eygenhuysen 0 Reputation points

2024-10-07T17:58:21.41+00:00

I am also still having the same issue. Unit 5 of 6 (the Knowledge Check) does not have the 'Check my Answers' button and I cannot complete the section.
Ariel Setiawan Pirie 0 Reputation points

2024-10-07T18:13:34.38+00:00

I am also having the same issue, please let us know if there is a solution about this.
Patrick Seaman 0 Reputation points

2025-01-02T01:38:51.3+00:00

Still having the same issue. Multiple modules have tried from both my phone browser (Chrome) and laptop browser (Edge).
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2025-01-02T03:19:39.35+00:00

Hi Patrick Seaman,

Thank you for reaching out to us on the Microsoft Q&A forum.

Can you please specify the exact Learn Path/Module name/Exercise link where you are encountering this error along with the screenshot for reference.
Patrick Seaman 0 Reputation points

2025-01-03T01:09:26.47+00:00

The issue resolved itself finally. It was only a few days. All modules have appeared as completed. They were within the administrator path (AZ-104).
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2025-01-03T03:13:30.1866667+00:00

Hi Patrick Seaman,

Glad to hear that your issue got resolved. Please don't hesitate to reach out to us if you have any further queries.

Thank you.
Guihery, Adrien 0 Reputation points

2025-03-04T07:51:42.0933333+00:00

Hello,

I seem to have the issue on all the modules I'm currently following (Azure and Power BI fondamentals) there is no button to submit my answers and I can't complete the modules

Thanks in advance for the help,

Kind regards,

Adrien
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2025-03-04T11:27:39.79+00:00

Hi Guihery, Adrien,

Thank you for reaching out to us on the Microsoft Q&A forum.

Can you please specify the exact Learn Path/Module name/Exercise link?
Guihery, Adrien 0 Reputation points

2025-03-04T12:09:58.21+00:00

There is an issue on the french versions, when I switch to english then all works correctly

It's on all the modules I tested today so Azure fundamentals
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2025-03-05T05:33:51.1533333+00:00

Hi Guihery, Adrien,

Glad to hear that your issue got resolved. Please don't hesitate to reach out to us if you have any further queries.

Thank you.

2 answers

Your answer

Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2024-09-20T02:27:01.7333333+00:00

Hi Andrea Wilson,

Thank you for reaching out to us on the Microsoft Q&A forum.

We are aware of the issue and are actively communicating internally to resolve it as soon as possible.
Daisy Joie Viray 5 Reputation points

2024-09-20T16:18:33.06+00:00

Any update on this issue? I can't complete the learning path because of the Knowledge Check.
Andrea Wilson 35 Reputation points

2024-09-23T09:36:20.7866667+00:00

any news please - I'm very keen to complete this module. Can you provide an eta of when this issue will be resolved?
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2024-09-23T09:39:34.5233333+00:00

Hi Andrea Wilson,

Our team is aware of this issue and is actively working on a solution.

In the meantime, we ask that you complete the other units/modules in the learn paths. We will provide updates as soon as we have more information.

Thank you for your patience and understanding.
Andrea Wilson 35 Reputation points

2024-09-23T11:46:49.15+00:00

Thanks for the reply Syed - do you have any idea how long it might take, days/weeks/months? This is the last thing preventing me from completing the unit/module/path.

Thanks
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2024-09-24T11:05:57.2866667+00:00

Hi Andrea Wilson,

Our internal team is working on it and will get back to you as soon as possible.

Thank you.
Andrea Wilson 35 Reputation points

2024-09-25T07:21:32.81+00:00

All seems to be resolved. Thanks.
Lorentz Yeung 35 Reputation points

2024-10-07T17:48:35.3333333+00:00

No it is not functioning well. My "Knowledge Check" is not "passable". The 200xp on at the top right corner isn't changing at all. And there is no submit button.
Kelly Diep 5 Reputation points

2024-10-07T17:50:54.3666667+00:00

Im having the same issue. Please let us know the turnaround time in getting this resolved. Thanks!
Natasha Eygenhuysen 0 Reputation points

2024-10-07T17:58:21.41+00:00

I am also still having the same issue. Unit 5 of 6 (the Knowledge Check) does not have the 'Check my Answers' button and I cannot complete the section.
Ariel Setiawan Pirie 0 Reputation points

2024-10-07T18:13:34.38+00:00

I am also having the same issue, please let us know if there is a solution about this.
Patrick Seaman 0 Reputation points

2025-01-02T01:38:51.3+00:00

Still having the same issue. Multiple modules have tried from both my phone browser (Chrome) and laptop browser (Edge).
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2025-01-02T03:19:39.35+00:00

Hi Patrick Seaman,

Thank you for reaching out to us on the Microsoft Q&A forum.

Can you please specify the exact Learn Path/Module name/Exercise link where you are encountering this error along with the screenshot for reference.
Patrick Seaman 0 Reputation points

2025-01-03T01:09:26.47+00:00

The issue resolved itself finally. It was only a few days. All modules have appeared as completed. They were within the administrator path (AZ-104).
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2025-01-03T03:13:30.1866667+00:00

Hi Patrick Seaman,

Glad to hear that your issue got resolved. Please don't hesitate to reach out to us if you have any further queries.

Thank you.
Guihery, Adrien 0 Reputation points

2025-03-04T07:51:42.0933333+00:00

Hello,

I seem to have the issue on all the modules I'm currently following (Azure and Power BI fondamentals) there is no button to submit my answers and I can't complete the modules

Thanks in advance for the help,

Kind regards,

Adrien
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2025-03-04T11:27:39.79+00:00

Hi Guihery, Adrien,

Thank you for reaching out to us on the Microsoft Q&A forum.

Can you please specify the exact Learn Path/Module name/Exercise link?
Guihery, Adrien 0 Reputation points

2025-03-04T12:09:58.21+00:00

There is an issue on the french versions, when I switch to english then all works correctly

It's on all the modules I tested today so Azure fundamentals
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2025-03-05T05:33:51.1533333+00:00

Hi Guihery, Adrien,

Glad to hear that your issue got resolved. Please don't hesitate to reach out to us if you have any further queries.

Thank you.

Answer 1

Ilyes Salmi 20

Hi, i have some similar issues with Microsoft Learn, it does not display correctly the XP points, the button "next page", and also i don't see the question on Knowledge check on Microsoft Learn, i tried different browser ( Edge, Firefox, chrome) but same issues:
https://learn.microsoft.com/en-us/training/modules/describe-productivity-solutions-microsoft-365/6-knowledge-check

check the image

Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2025-03-26T03:45:57.35+00:00

Hello Ilyes Salmi,

We tested it on our end, and it's working fine now. It may have been a temporary glitch. Please try again, and if you still face issues, clear your cache or use a different browser. Kindly refer to the screenshot below.

If you are still facing any issue, please let us know in the comments and where you are encountering this error along with the screenshot for reference. We are glad to help you.
Eugène 5 Reputation points

2025-03-26T10:24:19.8833333+00:00

Hello,

I also experience the same issue with Microsoft Learn, it does not display the button "next page" on various modules, and also I don't see any question on Knowledge check.

https://learn.microsoft.com/en-us/training/paths/azure-fundamentals-describe-azure-architecture-services/

See attached screenshot for https://learn.microsoft.com/en-us/training/modules/describe-core-architectural-components-of-azure/8-knowledge-check
Preston Gray 0 Reputation points

2025-03-26T14:05:56.14+00:00

I also experience the same issue with Microsoft Learn, it does not display the button "next page" on various modules, and also I don't see any question on Knowledge check.
Rob Edwards 0 Reputation points

2025-03-26T16:57:32.5533333+00:00

I am getting the same problem. It was intermittent for a while, but now it's broken most of the time.
Ilyes Salmi 20 Reputation points

2025-03-26T17:04:10.7133333+00:00

hey @Syed Saleem Peera

It worked yesterday for some time but today its not working at all ( even with different browser) !
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2025-03-27T07:58:00.7533333+00:00

Hello Ilyes Salmi,

Thank you for your patience.

We tested it on our end, and it's working fine now. It may have been a temporary glitch. Please try again, and if you still face issues, clear your cache or use a different browser. Kindly refer to the screenshot below.

If you are still facing any issue, please let us know in the comments and where you are encountering this error along with the screenshot for reference. We are glad to help you.
Juan Carlos Hidalgo Jaramillo 0 Reputation points

2025-03-27T15:26:53.9866667+00:00

Good morning, I'm getting the same errors on the knowledge check page (https://learn.microsoft.com/en-us/training/modules/describe-analytics-capabilities-microsoft-365/5-knowledge-check) it won't show any questions and, on other pages, it is not showing any XP score either in any other page
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2025-03-28T07:00:59.3066667+00:00

Hello Juan Carlos Hidalgo Jaramillo,

Thank you for your patience.

We tested it on our end, and it's working fine now.

Answer 2

Syed Saleem Peera 13,065 Microsoft External Staff Volunteer Moderator

Hi Andrea Wilson,

Thank you for your patience.

I wanted to inform you that the issue with the "Test your Knowledge" section has been resolved, and everything is now functioning as expected. You can go ahead and complete the module successfully.

If you are still facing any issue, please let us know in the comments and where you are encountering this error along with the screenshot for reference. We are glad to help you.

If the information is helpful, please Accept Answer and Upvote so that it would be helpful to community members.

Thank you.

Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2024-09-26T09:14:27.8433333+00:00

Hi Andrea Wilson,

Just checking in to see if you had a chance to see my previous answer. Please let me know if it was helpful and don't hesitate to reach out to us if you face any issue.

If the information is helpful, please Accept Answer and Upvote so that it would be helpful to community members.

Thank you.
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2024-09-27T06:11:09.0933333+00:00

Hi Andrea Wilson,

I wanted to check if you had the opportunity to review the information which was provided in our previous answer. Please feel free to contact us if you have any more quires. If you feel that your quires have been resolved, please accept the answer by clicking the "Upvote" and "Accept Answer" on the post.

Thank you.
Lorentz Yeung 35 Reputation points

2024-10-07T17:45:16.38+00:00

No it is not functioning well. My "Knowledge Check" is not "passable". The 200xp on at the top right corner isn't changing at all. And there is no submit button.
Kelly Diep 5 Reputation points

2024-10-07T17:51:51.18+00:00

@Syed Saleem Peera It is not functioning still. Please let us know when it will get resolved.
Suriya Prakash 0 Reputation points

2024-10-07T18:10:14.9666667+00:00

The same issue was in my knowledge check portal also
Arafat H. Khan 0 Reputation points

2024-10-07T19:10:52.01+00:00

I have the same issue. It was working fine for me just this past week and now I am unable to complete modules.
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2024-10-08T02:59:44.2433333+00:00

Hi Lorentz Yeung,Kelly Diep,Suriya Prakash,Arafat H. Khan,

Thank you for your patience.

We tested the unit, and it is now working as expected. The issue appears to have been resolved, and you should be able to proceed with the unit successfully. I've attached a screenshot for your reference. If you are still facing any issue, please let us know in the comments and where you are encountering this error along with the screenshot for reference. We are glad to help you.

If the information is helpful, please Accept Answer and Upvote so that it would be helpful to community members.

Thank you.
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2024-10-09T05:43:10.0566667+00:00

Hi Lorentz Yeung,

Just checking in to see if you had a chance to see my previous answer. Please let me know if it was helpful and don't hesitate to reach out to us if you face any issue.

If the information is helpful, please Accept Answer and Upvote so that it would be helpful to community members.

Thank you.
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2024-10-10T06:03:22.8666667+00:00

Hi Lorentz Yeung,

I wanted to check if you had the opportunity to review the information which was provided in our previous answer. Please feel free to contact us if you have any more quires. If you feel that your quires have been resolved, please accept the answer by clicking the "Upvote" and "Accept Answer" on the post.

Thank you.
Matheus Rafael 0 Reputation points

2025-03-05T22:47:06.2466667+00:00

The same issue was in my knowledge check portal also.... please fix

any of the buttons below do not complete the test.
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2025-03-06T03:21:26.8966667+00:00

Hi Matheus Rafael,

Can you please specify the exact learning path, module, or unit where you're experiencing this issue?
Matheus Rafael 0 Reputation points

2025-03-06T13:00:01.1733333+00:00

Sure, the problem is happening in the module “Descubra o DevOps”, avalible in the link: https://learn.microsoft.com/pt-pt/training/paths/devops-foundations-core-principles-practices/
Syed Saleem Peera 13,065 Reputation points Microsoft External Staff Volunteer Moderator

2025-03-07T04:36:30.9266667+00:00

Hello Matheus Rafael,

We tested the unit, and it is now working as expected. I've attached a screenshot for your reference.

If you are still facing any issue, please let us know in the comments and where you are encountering this error along with the screenshot for reference. We are glad to help you.
Ntobeko Mlambo 0 Reputation points

2025-03-26T17:33:04.9633333+00:00

The issue persists!

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the knowledge check isn't working and I can't complete the module

2 answers

Your answer