Custom theme not getting applied after migration from SP2013 to SP2019 using Content DB Upgrade method

Question

Custom theme not getting applied after migration from SP2013 to SP2019 using Content DB Upgrade method

Julakanti SaiAbhinav 0

We have upgraded from SP2013 to SP2019 using COntent DB upgrade method, post migration we are facing the issue of Custom theme getting reflected in SP2019. All the required master pages and page layouts are working as expected. Except the Custom theme. Following Path of CSS File(_catalogs/theme/Themed/8C26B58E/) is present in both SP2013 and SP2019, but in SP2019 it is not getting referred.

Let us know how to refer the above css file, we did not find in SP2013 how it is being referred.

Neither in master page or Alternative css url in Site Settings etc places we did not find it is being referred.

Let us know if there is any other place where we can refer this and make it effective applied in SP2019

Yanli Jiang - MSFT 31,596 Reputation points Microsoft External Staff

2024-09-20T08:45:10.3466667+00:00

Thanks for your question.

We are currently looking into this issue and will give you an update as soon as possible.

Thank you for your understanding and support.
Julakanti SaiAbhinav 0 Reputation points

2024-09-20T08:48:33.3066667+00:00

Post Migration we switched to Classic Mode of SP2019, as all wsps and functionality needs to be worked as is.

1 answer

Your answer

Yanli Jiang - MSFT 31,596 Reputation points Microsoft External Staff

2024-09-20T08:45:10.3466667+00:00

Thanks for your question.

We are currently looking into this issue and will give you an update as soon as possible.

Thank you for your understanding and support.
Julakanti SaiAbhinav 0 Reputation points

2024-09-20T08:48:33.3066667+00:00

Post Migration we switched to Classic Mode of SP2019, as all wsps and functionality needs to be worked as is.

Answer 1

Yanli Jiang - MSFT 31,596 Microsoft External Staff

Hi @Julakanti SaiAbhinav ,

Welcome to Q&A forum!

Based on my research and testing, there is currently limited information on this issue.

So to help you better, we recommend you open a ticket to escalate your issue to the Microsoft phone support team. Please go to the website (https://support.microsoft.com/en-sg/help/4051701/global-customer-service-phone-numbers) to find related number and call it.

Good day!

If the answer is helpful, please click "Accept as Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Yanli Jiang - MSFT 31,596 Reputation points Microsoft External Staff

2024-09-27T09:42:33.43+00:00

Hi @Julakanti SaiAbhinav ,

Is there anything else I can help with regarding this issue? You can comment us at any time and we will continue to follow up.

If not, you could click the "Accept Answer" button to close this thread so that we can archive this thread.

Thank you!
Yanli Jiang - MSFT 31,596 Reputation points Microsoft External Staff

2024-10-02T08:52:20.8566667+00:00

Hi @Julakanti SaiAbhinav ,

Is there any progress? You are very welcome to share your solution here.

If the answer is helpful, please click "Accept as Answer" and kindly upvote it.
Yanli Jiang - MSFT 31,596 Reputation points Microsoft External Staff

2024-10-08T08:06:01.5133333+00:00

Hi @Julakanti SaiAbhinav ,

This issue has idled for a long time. Is there any progress on this issue at present? If the above info is helpful to this question, it would be appreciated if you can mark it as an answer so that others who stuck in similar issues could get answered quickly

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Custom theme not getting applied after migration from SP2013 to SP2019 using Content DB Upgrade method

1 answer

Your answer