How do I send login information to new users

Jessica Rayner 0 Reputation points
2024-09-20T20:32:46.69+00:00

I'm an admin on a MIcrosoft365 account. When I add a new user, I don't see the option to send them their login information.

User's image

How can I set it to be able to send them their login details here like below?

User's image

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. thixepp 176 Reputation points
    2024-09-23T11:03:25.5566667+00:00

    Hi Jessica,

    Unfortunately, Microsoft has announced the retirement of this feature:
    https://admin.cloud.microsoft/?#/MessageCenter/:/messages/MC884005

    As per the announcement:

    We will be retiring the Send password in email feature from Microsoft 365 admin center starting August 30, 2024. Instead, we recommend using the new Print option in the Microsoft admin center to save the user account details and share them in a secure manner with your users.

    Admins will no longer be able to receive usernames and passwords in email after this change is implemented.

    Best regards,
    T.

    1 person found this answer helpful.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.