How to recover a deleted account on Authenticator app

Chia-Yin Tang 0 Reputation points
2024-09-22T03:35:40.94+00:00

I accidentally deleted my one of my account on the app and I didn’t back up the account, what should I do to recover it?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,819 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. akinbade abiola 16,645 Reputation points
    2024-09-22T09:51:26.9966667+00:00

    Thanks for your question.

    You need to backup your credentials in authenticator, if ths was not done you can only resolve this by contacting support or asking your admins/support to reset your account https://learn.microsoft.com/en-us/xandr/curate/troubleshooting-multi-factor-authentication-mfa?source=recommendations

    You will need to contact the support teams of the applications on your MFA to assist you in resetting your credentials.

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.