Trusted Signing identity validation status failed

Veikko 20 Reputation points
2024-09-22T10:09:31.0633333+00:00

I have tried to do identity validation for my company but it failed (identity validation id: 43fe566e-c45b-497e-805b-338ca315664b) .

All data is correct in the request.

Where and how I could get more information about the reason for failed validation?

Azure Trusted Signing
Azure Trusted Signing
Trusted Signing is a Microsoft fully managed, end-to-end signing solution that simplifies the certificate signing process and helps partner developers more easily build and distribute applications.
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  1. Meha-MSFT 405 Reputation points Microsoft Employee
    2024-09-24T23:50:25.5966667+00:00

    Hello, Looks like you keep missing email verification step in the process. Primary email address receives a link, this link expires in 7 days.

    Primary Email Enter the email address associated with the legal business entity undergoing validation. Part of the Identity Validation process, a verification link is sent to this email address and the link expires in seven days. Ensure that the email address can receive emails(with links) from external email addresses.
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