InternalServerError: Backend returned unexpected response (Gpt-4o-mini, West Europe)

Question

I am getting an error on my gpt-4o-mini deployment in West Europe. I checked another deployment of mine in Sweden which does work.

{"error":{"code":"InternalServerError","message":"Backend . Please contact Microsoft for help."}}

payload="{\"messages\":[{\"role\":\"system\",\"content\":[{\"type\":\"text\",\"text\":\"You are an AI assistant that helps people find information.\"}]}],\"temperature\":0.7,\"top_p\":0.95,\"max_tokens\":800}"
   curl "https://{{INSTANCE_NAME}}.openai.azure.com/openai/deployments/gpt-4o-mini/chat/completions?api-version=2024-02-15-preview" \
  -H "Content-Type: application/json" \
  -H "api-key: {{API_KEY}}" \
  -d "$payload"

Answer 1

@Aron Heesakkers I did a quick lookup of the model availability page from documentation and it looks like gpt-4o-mini is not available in west europe. This could be the reason for the error.

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