i cant access azure account this is my first time signing up but yet i cant access both the free trial and the pay as you go

Question

please this is my first time using azure account i have been denied the free account and also the pay as you go subscription please what did i do am feeling devastated

Answer 1

Hi @florence ujunwa

According to your case description, you cannot access the free trial and pay-as-you-go options when signing up for an Azure account. Please check the following reasons:

1. Other Azure subscriptions: If you have previously signed up for any type of Azure subscription (including through other email addresses), you may not be able to activate the free trial again.
2. Verification issues: During the registration process, Azure may ask you to verify your identity, including phone number and credit card information. If this information is not successfully verified, it may result in failure.
3. Regional restrictions: Some regions may have specific restrictions on free trial and pay-as-you-go options. Make sure your region supports these options. See https://azure.microsoft.com/en-us/pricing/offers/ms-azr-0003p/

If none of the above can solve the problem you are experiencing, please create a support request.

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