Microsoft Teams
A Microsoft customizable chat-based workspace.
10,183 questions
Unable to sign up for account
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florence ujunwa
5
Reputation points
I have been denied access to both the free trial account and pay-as-you-go package. Can someone help me troubleshoot what I might be doing wrong? This issue is affecting me greatly.
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JimmyYang-MSFT 53,291 Reputation points Microsoft Vendor2024-09-24T09:16:48.62+00:00 I'm sorry to hear you're having trouble with account access. Here are a few steps you can try to troubleshoot:
- Check Your Credentials: Ensure that you're using the correct email address and password. Sometimes typos can cause access issues.
- Verify Your Email: If it's a new account, make sure you've verified your email address. Sometimes verification emails end up in the spam/junk folder.
- Payment Method: For pay-as-you-go accounts, ensure that your payment method is valid and that there are sufficient funds available. Some services perform a small test charge to validate payment method
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JimmyYang-MSFT 53,291 Reputation points Microsoft Vendor
2024-10-07T09:30:24.24+00:00 It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.
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