Outlook add-ins

Question

Outlook add-ins

Guavity 170

I tried to create a meeting in Teams and it was normal. One of my clients couldn't create a teams online meeting in Outlook. What difference does it make that he only has the option of Skype?

Joan Hua-MSFT 5,300 Reputation points Microsoft External Staff

2024-09-30T01:31:14.7966667+00:00

Hi @Guavity

Just wanted to check if the answer shared below helped. If it helped, then would you please "Accept the answer" as it would be helpful to others in the community as well.

Warm thanks！
Joan Hua-MSFT 5,300 Reputation points Microsoft External Staff

2024-10-04T01:15:57.0133333+00:00

Hi @Guavity

Is there any update on this thread?

If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well.

Thanks for your understanding！

1 answer

Your answer

Joan Hua-MSFT 5,300 Reputation points Microsoft External Staff

2024-09-30T01:31:14.7966667+00:00

Hi @Guavity

Just wanted to check if the answer shared below helped. If it helped, then would you please "Accept the answer" as it would be helpful to others in the community as well.

Warm thanks！
Joan Hua-MSFT 5,300 Reputation points Microsoft External Staff

2024-10-04T01:15:57.0133333+00:00

Hi @Guavity

Is there any update on this thread?

If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well.

Thanks for your understanding！

Answer 1

Hi @Guavity

Welcome to our forum!As i know: You can use Outlook for Windows to schedule an online meeting using either Skype for Business or Microsoft Teams, depending on what's supported in your organization. This can be changed by the organization's IT administrator to set Teams as the preferred service.

More information: Create or schedule an online meeting in Outlook for Windows - Microsoft Support User's image

In addition, if your client's organization uses Teams, but your client is not properly visible in Outlook, it is recommended that please follow this article to try to fix it: Resolve issues with Teams Meeting add-in for Outlook - Microsoft Teams | Microsoft Learn.

Hope it helps!

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Joan Hua-MSFT 5,300 Reputation points Microsoft External Staff

2024-09-27T08:50:29.85+00:00

Just checking in to see if above information was helpful. If it is useful, would you mind marking the helpful post as an answer? Which would benefit others who also has similar issues in forum. Warm thanks！

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Outlook add-ins

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