Hit Load Optimal Defaults in BIOS and Now My Windows Wont Boot

JERRY YOUNG 1 Reputation point
2020-12-22T20:24:43.03+00:00

I was tryin to fix one issue and when leaving BIOS I hit Load Optimal Defaults. Now my Windows 10 wont boot. It says Critical Process Died. My laptop is an Acer Aspire e5-576g-5762. Cant afford a repair shop. Any help would be so appreciated.

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  1. Dave Patrick 426K Reputation points MVP
    2020-12-22T20:56:16.1+00:00

    If you think the hardware settings are now incorrect I'd try asking for help over here.
    https://community.acer.com/en/categories/notebooks

    otherwise some recovery options here.
    https://support.microsoft.com/en-us/windows/recovery-options-in-windows-10-31ce2444-7de3-818c-d626-e3b5a3024da5

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  2. Joy Qiao 4,886 Reputation points Microsoft Employee
    2020-12-23T09:09:17.603+00:00

    Hi,

    Thank you for coming Microsoft Q&A forum.

    I noticed load optimal defaults will not affect your system disk, but you need to familiar with BIOS and back it up, in case some actions such as if you changed the hard disk controller before resetting the BIOS, you will need to restore the correct value by change the mode of the hard disk controller. Otherwise, a STOP blue screen will be displayed each time Windows starts.

    As BIOS is not a part of system, and also out of Microsoft support scope. We recommend to contact with Acer support might need to pay for support if your device out of quality assurance.

    Bests,
    Joy.

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