SCSM 2022 display Container Distinguished Name on the User Portal

Question

Hi,

I have created a RO for creating an new AD User and published it on the User Portal.

As you know if you create a new AD User, the new user appear on the Console "AD User and Computer"--->Users.

Now I have a OU named "dubin-users" and create under that OU, some new Deparment OUs like

Accounting, Office, Housekeeping.

Every OU has a Atrribute named "Distinguished Name".

How can I display "Distinguished Name" on the Portal for creating user in the right OU for example Accounting?

OU=Accounting,OU=A,OU=GD,OU=DT_Users,DC=DT,DC=com (that is the "Distinguished Name")

I selected on the RO filed name (user DN) and with Query Result

It is working, but it display me the "Distinguished Name" with username as follow

CN=david Surt,OU=Accounting,OU=A,OU=GD,OU=DT_Users,DC=DT,DC=com

Is there any criteria I can set to display only the "Distinguished Name" without username?

like

OU=Accounting,OU=A,OU=GD,OU=DT_Users,DC=DT,DC=com

Regards

Answer 1

Hi, the organizational unit is not imported as a separate class entity into the CMDB. Only users, printers and computers are imported: https://learn.microsoft.com/en-us/system-center/scsm/ad-ds-attribs?view=sc-sm-2022

You would need to invest in customization to achieve your goal: cerate a custom class entity for organizational unit and a customer connector or scheduled task which imports the items into the CMDB. Then you can use it in your RO.

Answer 2

Hi,

I followed the steps you provided for testing, but I was only able to change the display name of the fields, not the content. I suspect the content is being directly stored in the database by the connector, and I couldn’t find a way to intercept and display it.