28,661 questions
Might also try from a clean boot.
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
--please don't forget to Accept as answer if the reply is helpful--
Safe Mode - No Admin account
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 64%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Allan J. Ashinoff
526
Reputation points
I had issue with my Anti-Virus agent uninstalling. The AV vendor required I drop to safe mode to run their utility. Once I got to safe mode (MSConfig) I found that I had no available account with administrative privileges, so I can't do anything worth doing.
I checked my Users and Groups and my standard local and domain admin accounts are there. Unfortunately I can't use my domain accounts because I neglected to check 'networking' in the safe mode configuration in MSConfig and my local admin account apparently is not seen on this system as it is on 60+ others.
I tried troubleshooting > advanced options but without administrative privileges I can't do anything, not even reset the system to rebuild it.
Windows for business | Windows Client for IT Pros | User experience | Other
{count} votes
-
Jenny Feng 14,246 Reputation points2020-12-25T08:27:51.21+00:00 Hi,
Just checking in to see if the information provided was helpful.
If the reply helped you, please remember to accept as answer.
If no, please reply and tell us the current situation in order to provide further help.
Sign in to comment
6 answers
Sort by: Most helpful
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2020-12-22T20:25:01.787+00:00 -
Allan J. Ashinoff 526 Reputation points
2020-12-22T22:54:52.543+00:00 None of that worked. Each time I tried to do anything it asked me for a local administrative login/password. I could not see the 'Family & other user" I cannot add or delete users via Users and Groups.
Worse still, the system will not allow me to reset it without Administrative authority.
This shouldn't be so difficult. Its grown more than a little annoying.
Sign in to comment -
-
Anonymous
2020-12-22T22:58:34.187+00:00 Are you saying you have no problem with your local admin account when you startup normally? A clean boot has no effect on this this.
--please don't forget to
Accept as answerif the reply is helpful-- -
Allan J. Ashinoff 526 Reputation points
2020-12-22T23:03:56.19+00:00 I can login with what is/was the local admin account used to setup every system, even in safe mode with networking unavailable. The trouble is logged in with what I know is the local administrative account the system isn't allowing me to do anything essentially tell me I have no administrative access.
No the clean boot hasn't helped. By my own hand, using msconfig, I chose safe mode and neglected to check to use networking. So I'm stuck in a cycle of booting to safe mode and no way to change it back OR even to reset the system (I'd be done by now if I could just reset windows and build it over again)
-
Anonymous
2020-12-22T23:46:28.36+00:00 No the clean boot hasn't helped
Yea the clean boot was to work around the other issue. If the local admin account is now somehow corrupt / unusable you might need to try a system restore.
--please don't forget to
Accept as answerif the reply is helpful---
Allan J. Ashinoff 526 Reputation points
2020-12-22T23:57:04.633+00:00 I tried system restore but it wouldn't let me, it said it couldn't find an administrative account. I just did a full wipe and reset to the system. Its taking forever but that's to be expected considering the machine. Recovering the system wasn't that important to me but it would have saved time getting the system back to its station.
-
Anonymous
2020-12-23T00:12:59.683+00:00 Sounds good.
Sign in to comment -
-
Jenny Feng 14,246 Reputation points
2020-12-23T02:47:13.65+00:00 If you are in a basic account and need admin then you can make use of the Built-in Admin account.
You could refer to the following link:
https://www.tenforums.com/tutorials/2969-enable-disable-elevated-administrator-account-windows-10-a.html
Note: This is a third-party link and we do not have any guarantees on this website. And Microsoft does not make any guarantees about the content.Hope above information can help you.
============================================
If the Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.