Accessing User's profile picture using User's email Graph API

Question

Accessing User's profile picture using User's email Graph API

Patrick Poynter 25

Hi,

I am trying to access a users profile picture using graph api using the endpoint https://graph.microsoft.com/v1.0/users/{username}/photos/48x48/$value

However I get the error Exception of:

type 'Microsoft.Fast.Profile.Core.Exception.ImageNotFoundException' was thrown.

If I swap out the email with the user's ID, it fetches it no problem.

I have sufficient permissions to be able to do this so wondering what I am doing wrong?

Thanks

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Answer 1

Rohit Raghuwanshi - MSFT 625 Microsoft External Staff

Hi Patrick Poynter,

Thank you for reaching out, Microsoft!

The error you are getting is only returned when the user has not updated profile photo or if user does not exist. Please ensure you are passing correct UPN in URL. Also, for some users email and UPN can be different so please check you are using user's UPN as profilePhoto Doc mentions to use UPN or ID to fetch profile photo. Also please ensure you provide ProfilePhoto.Read.All permission to access photo. Please refer below screenshots:

1 /user showing users email and UPN are different: User's image

fetching photo with UPN:

User's image

If the reply is helpful, please click Accept Answer and kindly upvote it. If you have additional questions about this answer, please click Comment.

Patrick Poynter 25 Reputation points

2024-09-25T12:17:26.69+00:00

Hi @Rohit Raghuwanshi - MSFT

Thank you for your reply.

I can confirm I am using the correct UPN, and have the correct permissions granted. I ideally want to use the UPN since I don't want to have additional perms to fetch ID from the user.
Rohit Raghuwanshi - MSFT 625 Reputation points Microsoft External Staff

2024-09-25T12:20:16.1966667+00:00

Can you please share the entire error response here.

Patrick Poynter 25

{
    "error": {
        "code": "ErrorEntityNotFound",
        "message": "Exception of type 'Microsoft.Fast.Profile.Core.Exception.ImageNotFoundException' was thrown.",
        "innerError": {
            "date": "2024-09-25T12:19:03",
            "request-id": "5f315b...",
            "client-request-id": "def9..."
        }
    }
}

Rohit Raghuwanshi - MSFT 625 Reputation points Microsoft External Staff

2024-09-25T12:29:41.18+00:00

Thanks for sharing the response "code": "ErrorEntityNotFound", is returned when the queried user does not exist or cannot be found. In your case as you mentioned that you are able to fetch profilePhoto for this user with ID suggests UPN you are using is wrong can you please verify if UPN is correct. Please note user email and UPN can be different. You can verify this on Entra Admin center or by using request Get /user/{UPN/ID}.
Patrick Poynter 25 Reputation points

2024-09-25T12:57:50.5066667+00:00

That's strange, if I remove the /photos... it can fetch the user fine, which I grab the UPN from that response and put into original url, it still doesn't work.

I have since found a workaround to find the user id and use that, but I am still intrigued as to why I get this error. I don't suppose its because the UPN has .onmicrosoft in?

Doubt it but thank you for your help nonetheless Rohit.
Rohit Raghuwanshi - MSFT 625 Reputation points Microsoft External Staff

2024-09-26T06:44:33.93+00:00
Please ensure you are using exact UPN that is returned, including .onmicrosoft in my case it is

RkT***t@*****.onmicrosoft.com
CarlZhao-MSFT 46,371 Reputation points

2024-09-30T11:50:49.6066667+00:00

Hi Patrick Poynter,

Was your issue resolved? If you still need further assistance, feel free to let us know.

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Accessing User's profile picture using User's email Graph API

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