User is required to change their password when they first sign in is greyed out?

Question

One of our admin unable to uncheck the "Change on first sign-in" on Office 365 portal during user password reset. Could you help?

Answer 1

Hello, @Nip, Ken,

Welcome to the Microsoft Q&A platform!

Based on your description, I understand that you want to know how to uncheck the "Change on first sign-in" on M365 portal during user password reset.

After testing, “User is required to change their password when they first sign in” is grayed out and cannot be unchecked on M365, whether you create a new user or reset a user's password. This is definitely an update made by Microsoft to keep its users safe.

If you want the user to cancel "Change on first sign-in" , you just need to use PowerShell according to my testing process.

1.I reset a user’s password in M365 and when logging into the account for the first time I am asked to change the password.

2. I used the following command in PowerShell to disable forced password changes.

Set-MsolUserPassword -UserPrincipalName user@domain.com -ForceChangePasswordOnly $false -ForceChangePassword $false

(Suppose you want to disable forcing all users to change their passwords, please use the following command.)

Get-MsolUser -All | Set-MsolUserPassword -ForceChangePasswordOnly $false -ForceChangePassword $false

3.When I tried to log into the account again for the first time, it logged in successfully straight away and didn't ask me to reset my password.

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Thank you for your support and understanding.

Best Wishes,

Alex Zhang