Access to Azure Active Directory: Unknown error code: 0x80192ee7

Question

Getting Error code 80192EE7 when trying to sign in.

I have access to Azure Active Directory but I'm getting the following:

Answer 1

Hello,

Error code 0x80192EE7 typically points to network connectivity issues or problems with accessing the Azure services. Here are some steps you can take to troubleshoot and potentially resolve the issue:

1. Check Network Connectivity:
   • Ensure that your device is connected to the internet.
   • Temporarily disable any firewalls or antivirus software to see if they are blocking the connection.
   • Try connecting from a different network.

2.Clear Cache and Cookies:

Sometimes, corrupted cache or cookies in your web browser can cause sign-in issues. Try clearing the cache and cookies and then attempt to sign in again.

3. Update Software:

Ensure that any software you are using to connect to Azure Active Directory is up to date. This includes your operating system, any Azure AD client tools, and your web browser.

4. Update DNS Settings:

Sometimes DNS issues can cause connection problems. Try changing your DNS settings to use a public DNS service, such as Google DNS ("8.8.8.8" and "8.8.4.4").

5. Use a Different Browser or Device:

Try accessing Azure from a different browser or device to see if the problem persists.

Best Regards,

Yanhong Liu

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