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Hi all,
I have been using automate on excel for the last 6 months as I have a repetitive task I use on excel, this usually allows me to download the date to excel, press automate and it all actions accordingly so I can save and move on. I'm using it for formatting data really. Anyway today I've gone to do my work and when pressing automate then the script before it usually opens the script on the right and allows me to press run script however its stuck with a loading symbol, not opening this,
Can anyone advise?
thanks Hannah
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Hi Hannah - I'm sorry to hear you're not able to access your script. Would you be able to share a session id for us to investigate? On the web, you can find your session id by going to File > Info. On desktop, go to File > Account > About Excel. Please do this after encountering the issue again.
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This is happening to me as well! The "Automate Work" tab that opens on the right is just stuck with a loading sign forever and never loads anything..veryyy frustrating.
Hi YB - could you confirm if the loading issue only affects the "Automate Work" experience, or does it also affect other parts of the Automate tab (e.g., recording or opening a script)? It'd also help us if you shared a session id!
This affects only the "Automate Work". "Record Actions and "New script" work fine. Thank you so much. I apologize, I don't know how to open a session ID..
Hi YB - could you please check if you're still encountering this issue? If so, then on the web, you can find your session id by going to File > Info. On desktop, go to File > Account > About Excel.