Hello,
Here are a few potential reasons and solutions for this issue:
Driver Compatibility: The camera driver might not be fully compatible with the latest Windows 11 24H2 LTSC update. Try updating the camera driver through Device Manager:
Open Device Manager.
Find your camera under Cameras.
Right-click and select Update driver.
Permissions Issue: Ensure that the camera has the necessary permissions:
Go to Settings > Privacy & security > Camera.
Make sure that camera access is enabled for the apps you want to use.
Windows Update: Sometimes, a recent update might cause issues. Check if there are any pending updates that might fix the problem:
Go to Settings > Windows Update and check for updates.
Troubleshooter: Use the built-in Windows troubleshooter to identify and fix camera issues:
Go to Settings > System > Troubleshoot > Other troubleshooters.
Run the Camera troubleshooter.
Reinstall Camera Driver: If updating the driver doesn’t work, try reinstalling it:
In Device Manager, right-click your camera and select Uninstall device.
Restart your computer, and Windows should automatically reinstall the driver.
Best Regards,
Hania Lian
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